Regency at Ridgmar
Since new management took over around six months ago, leasing staff and maintenance have earned consistent praise for speed and professionalism, with Brenda specifically noted for handling applications smoothly. However, long-standing residents report ongoing problems: insufficient waste facilities, only one functional gate, a non-functional pool most summers, pest issues, and unaddressed safety complaints about a resident with a firearm. One tenant experienced flooding and charged parking fees for unmarked spots. The sharp split in reviews reflects a gap between the leasing experience and day-to-day resident life. Better service and renovations have improved first impressions and initial maintenance requests, yet systemic issues around safety, security, and infrastructure remain largely unresolved. New residents tend to rate their experience highly; those here longer cite serious quality-of-life frustrations that management has not addressed despite complaints.
