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Benbrook Apartments

Updated 2026-08-23 · 3,566 reviewed · 599 listed · Scored from 19 Google reviews · How we rank ›

4.7(19) 64 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury Apartments
Benbrook Apartments
Service
Luxury Apartments
Reviews
19

The real story

Most residents praise Benbrook's renovated units, responsive staff, and quiet atmosphere, with Carlos and the handyman earning specific mention for helpfulness. A significant one-star review documents serious unresolved maintenance problems including a shower leak that took two months to fix, damaged pest control procedures, and communication breakdowns after requesting thorough repairs rather than temporary fixes. The complex appears strong on move-in experience and day-to-day service but vulnerable to lapses when repairs become complex or costly.

Praised for
  • renovated units and modern finishes
  • attentive and responsive staff (especially Carlos and handyman)
  • quiet and peaceful community feel
  • quick move-in and approval process
  • well-maintained grounds and good lighting
Watch-outs
  • maintenance issues unresolved or delayed (dishwasher, shower leak, water heater)
  • poor enforcement of smoking policies
  • slow pest control response and inadequate service
  • lack of communication after requesting major repairs
  • property damage and mold concerns from plumbing failures
responsive-managementslow-maintenancefriendly-staffclean-facilitieswell-maintained-groundsquiet-communitymove-in-issues
Best for: Renters prioritizing updated interiors, quiet neighborhoods, and responsive leasing staff during move-in.
Think twice if: You need complex plumbing or pest control repairs fixed quickly; management may communicate poorly or delay major maintenance issues.

Where it delivers

  • Recently renovated units with modern finishes
  • Responsive leasing staff (Carlos mentioned by name)
  • Quiet, well-lit community with maintained grounds
  • Quick move-in approval and processing

What to ask before signing

  • Carlos (leasing agent) named for professionalism and helpfulness
  • Recent ownership change brought landscaping updates
  • New handyman described as responsive
  • Renovated units feature new carpet and fixtures
  • One tenant reported dishwasher replacement arrived damaged, shower leak took two months to diagnose and repair, pest control procedures left resident to handle infestation

How residents rate the community

Luxury Apartments
Renovated units and modern finishes attract upscale renters, but complex maintenance delays undermine the luxury experience

Measured against the market

  • Rated 4.7 against a 3.91 average across the 440 luxury apartments businesses listed here.
  • Has more Google reviews than 13% of the businesses in this directory.

How we got this number

How We Rank
Star rating 50
Review volume 56
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Ratings pulled apart

5
16
4
2
3
0
2
0
1
1

Get in touch

Address
4639 Williams Rd, Benbrook, TX 76116
Open in Google Maps

Last verified 2026-08-23

Office hours

Monday
09:00-19:00
Tuesday
09:00-19:00
Wednesday
09:00-19:00
Thursday
09:00-19:00
Friday
09:00-19:00
Saturday
09:00-18:00
Sunday
09:00-17:00

As listed on Google.

From the property's site

Services listed
Apartment rentalsOffice space rentalsWarehouse rentalsStorage rentals
Published prices
1-bedroom, 1-bath apartment (750 sqft)
$845
1-bedroom, 1-bath apartment (750 sqft)
$935
1-bedroom, 1-bath apartment (750 sqft)
$895
3-bedroom, 2-bath manufactured home (1475 sqft)
$1,995
Office suite (1247 sqft)
$1,290
Office suite (642 sqft)
$784

As published by the business on its own website; not independently verified.

Common questions

How quickly can I move in after approval?
Recent reviews note approvals take a couple of days, and move-in is described as a terrific experience with extremely helpful management.
What is included in a typical 1-bedroom apartment?
Renovated units feature new carpet, updated fixtures, new appliances (dishwasher), plenty of windows and natural light, and exterior lighting.
Does management respond quickly to maintenance requests?
Most residents report quick responses, though one detailed review documented delays of up to two months for complex repairs like shower leaks.

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Last updated 2026-08-23