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Club At Spring Lake Apartments

Updated 2026-07-24 · 2,262 reviewed · 497 listed · Scored from 160 Google reviews · How we rank ›

4.1(160) 68 composite score See reviews on Google
Townhome-Style Apartment Communities
Club At Spring Lake Apartments
Service
Townhome-Style Apartment Communities
Reviews
160

The real story

Strong staff connections anchor positive experiences, especially for first-time renters or those seeking second-chance leasing. Monique, Kathy, Ella, and Ashley consistently help tenants navigate the process smoothly, and many report feeling safe and welcome. However, the complex struggles with aging infrastructure: outdated cabinets, peeling paint, popcorn ceilings, and old appliances. Pest problems plague some units severely. Quiet-time rules go unenforced, and management's pricing feels misaligned with the dated condition. One tenant reported discriminatory lease non-renewal based on a child's autism diagnosis, a serious compliance concern.

The gap between rent on paper and actual cost (add-ons, trash fees) frustrates residents. Maintenance requests get completed, but systems seem stretched. Parking enforcement is strict; packages sometimes misdirect to a nearby complex. Those given a second chance often praise the opportunity and the office team's professionalism. New tenants or those rebuilding credit find value; long-term residents or those expecting updated finishes may feel shortchanged.

Praised for
  • friendly and responsive staff (named: Ella, Kathy, Monique, Ashley)
  • clean grounds and safe neighborhood feel
  • quick lease and move-in process
  • second-chance leasing available
  • well-maintained pool
Watch-outs
  • outdated units and finishes (paint peeling, popcorn ceilings, old appliances)
  • pest issues (roaches, wasps, frogs reported in some units)
  • noise and lack of quiet-time enforcement
  • management prejudice and unprofessional conduct
  • overpriced for condition; hidden fees and add-ons
  • unreliable maintenance (water issues, leaky pipes, AC problems)
friendly-staffwell-maintained-groundsquiet-communityslow-maintenanceoutdated-unitspest-problemsoverpriced-feesresponsive-management
Best for: First-time renters or those seeking second-chance leasing with supportive office staff.
Think twice if: Outdated finishes, pest issues in some units, and inconsistent maintenance may frustrate long-term tenants; strict parking enforcement and hidden fees add cost.

Where it delivers

  • Second-chance leasing with larger deposit option
  • Named staff known for patience and professionalism (Kathy, Ella, Monique, Ashley)
  • Safe neighborhood with clean pool and grounds
  • Fast, smooth lease and move-in process

What to ask before signing

  • Staff named in praise: Kathy, Ella, Monique, Ashley (leasing agents)
  • Pest issues (roaches, wasps, frogs) reported in multiple units
  • Paint and cabinet quality poor (peels on touch; acrylic over vinyl noted)
  • Trash pickup is a paid add-on
  • Parking strictly enforced; towing policy enforced even for residents
  • Packages sometimes misdirected to nearby complex
  • Water and AC maintenance issues noted repeatedly
  • Lease non-renewal case citing disability discrimination reported

How residents rate the community

Townhome-Style Apartment Communities
Praised for friendly, professional office staff and quick leasing process, but tenants report outdated finishes, pest problems, noise enforcement gaps, and pricing misaligned with unit condition.

Measured against the market

  • Rated 4.1 against a 3.94 average across the 309 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 59% of the businesses in this directory.

How we got this number

How We Rank
Star rating 39
Review volume 96
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Ratings pulled apart

5
101
4
17
3
15
2
9
1
18

Get in touch

Address
5201 Springlake Pkwy, Fort Worth, TX 76117
Open in Google Maps

Last verified 2026-07-24

Office hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
Closed
Sunday
Closed

As listed on Google.

From the property's site

Services listed
24 hour maintenancePet friendlyPoolTennis courtSand volleyballPicnic areaAir conditioningDishwasher

As published by the business on its own website; not independently verified.

Enquire about Club At Spring Lake Apartments

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Common questions

Do you offer leasing to people with damaged credit or rental history?
Yes. The business offers second-chance leasing with a larger deposit required. One tenant called this policy 'a great start over.'
Is maintenance available 24 hours?
The business lists 24-hour maintenance as a service. However, multiple reviews report slow or incomplete repairs (leaky pipes, water issues, AC problems).

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Last updated 2026-07-24