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Cottages at Bedford

Updated 2026-09-23 · 3,639 reviewed · 588 listed · Scored from 194 Google reviews · How we rank ›

3.8(194) 65 composite score See reviews on Google ✓ Google-verified
Pet-Friendly Apartments
Cottages at Bedford
Location
Bedford
Service
Pet-Friendly Apartments
Reviews
194
Ranking
#141 in Pet-Friendly Apartments
Best for
Pet owners and renters who tour recently; less suitable for tenants needing immediate emergency response.

Business data from Google Business Profile, checked 2026-09-23. Facts from the business's own website were fetched 2026-08-23.

The real story

Cottages at Bedford shows a stark divide tied to management transitions. Recent visitors and newer tenants under current management (Traci Jean) report smooth leasing, clean units, and genuinely attentive staff who follow up on maintenance needs and communicate openly. Longer residents and those in older units tell a different story: persistent mold in bedrooms and kitchens, uncontrolled pest infestation despite paid pest control, non-functional locks and electrical systems, and repairs delayed for weeks during emergencies like AC failure. Staff professionalism improved under new management, but older complaints center on dismissive office behavior and maintenance staff who deny or misrepresent incidents. Move-out disputes over hidden utility and cleaning charges remain a recurring sore point.

The core tension is reliability. Some residents praise Harold, Roger, Earl, and especially Traci for going the extra mile; others waited weeks for locks to meet city code or suffered through AC outages at 90 degrees with no response. The property's cleanliness and amenities shine in tour reviews, but pest and mold complaints span years and multiple units, suggesting systemic issues with turnover protocols and pest management strategy, not one-off problems.

Praised for
  • responsive new management (Traci Jean)
  • clean, well-maintained units
  • smooth move-in and leasing process
  • helpful, friendly staff
  • good location and amenities
Watch-outs
  • mold, rodent, and pest infestation
  • maintenance delays and ineffectiveness
  • inconsistent staff professionalism and communication
  • hidden or unexplained move-out fees
  • emergency repairs (AC, locks) slow or absent
responsive-managementpoor-communicationclean-facilitiespest-problemsslow-maintenancefriendly-staffamenities-as-advertisedmove-in-issueshidden-fees
Best for: Pet owners and renters who tour recently; less suitable for tenants needing immediate emergency response.
Think twice if: You have had pest or mold issues before, or require fast emergency repairs; reviews document multi-week AC outages and persistent roach infestations despite paid pest control.

Where it delivers

  • responsive current management team (Traci Jean)
  • clean move-in condition under new management
  • in-unit washer-dryer
  • dog park and pet-friendly policy

What to ask before signing

  • Traci Jean (current manager) handles proactive lease calls and maintenance coordination; earned consistent praise from recent residents
  • Maintenance staff Harold and Roger commended for repairs; other maintenance staff accused of dishonesty in incident reporting
  • Leasing agents Earl and Jinnene noted for welcoming service during tours
  • Pest control is paid by residents but described as ineffective; one resident killed 10-12 roaches daily
  • Mold reported in master bedrooms and kitchens (2nd floor units) from ceiling leaks
  • AC emergency response time: one resident waited a week-plus at 90 degrees with no resolution
  • Move-out charges disputed: residents report unexplained utilities, water, sewer, and gas fees double-billed or charged for periods already paid

How residents rate the community

Pet-Friendly Apartments
Dog park praised; pest infestation is a serious caveat for pet owners worried about fleas and roaches in shared spaces.

Measured against the market

  • Rated 3.8 against a 3.94 average across the 412 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 66% of the businesses in this directory.

What renters keep saying

helpful staffquiet apartmentsclean propertyspacious apartmentsleasedog parkemergency maintenanceinformative staffmoldcleanliness

How we got this number

How We Rank
Star rating 21
Review volume 99
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Ratings pulled apart

5
116
4
19
3
7
2
13
1
39

Get in touch

Address
2000 Park Pl Blvd, Bedford, TX 76021
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_business_centerhas_fitness_centerhas_in_unit_washer_dryerhas_onsite_maintenancehas_private_outdoor_space

Last verified 2026-09-23

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the property's site

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartmentsADT SMART Home TechnologyWood-style flooringWasher and dryer connectionsStorageSwimming pool

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

Common questions

What are the current leasing and move-in processes like?
Recent reviews (last 4 months) consistently report smooth, friendly leasing and move-in under current management. Traci Jean and other staff offer proactive communication and ensure units are clean before move-in. Older reviews document long delays and code violations.
How responsive is maintenance for emergencies?
Response varies sharply. Recent residents report managers following up on repair requests and coordinating fixes. However, older reviews document multi-week waits for essential services (AC, door locks) and disputes over whether maintenance completed work correctly.
Is pest control included or effective?
Pest control appears to be paid by residents, but reviews describe it as ineffective. One resident reported killing 10-12 roaches daily despite treatments; another documented years of roach issues and unmet requests for building-wide treatment.

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Last updated 2026-09-23