
Tides on Westcreek Apartments
Most residents report serious pest problems, excessive charges for services not rendered, and slow maintenance despite paying premium rent. Leasing staff like Jocelyn earn consistent praise for professionalism, but management fails to act on core habitability issues: rats, roaches, water leaks, and foundation problems go unresolved. Move-in conditions are often unfinished (no electricity, dirty units). Towing happens frequently at 2-4 a.m., and residents feel unwelcome despite paying on time. The $99 move-in special masks a practice of charging for everything afterward. One tenant paid $300 in water fees for a one-bedroom; another incurred $774 in towing fees in one week. Management has also made billing errors that harmed former residents' credit scores, and background checks appear inconsistent. The pool and gym exist but equipment breaks frequently.

