
Flats at Brentwood
Isai Camacho and the leasing team excel during the application and move-in phase, earning consistent praise for speed and personality. After move-in, residents hit a wall: maintenance requests languish for months, staff dodge phone calls, and management communication drops sharply once tenants are signed. The grounds look sharp, and repair crews pitch in when they show up. But a resident waiting six months to have a dishwasher installed, combined with reports of homeless activity and understaffing, paint a picture of a complex that front-loads charm and then underdelivers on day-to-day service.

