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Harwood Hills Apartments

Updated 2026-07-24 · 2,262 reviewed · 497 listed · Scored from 102 Google reviews · How we rank ›

4.3(102) 67 composite score See reviews on Google ✓ Google-verified
Pet-Friendly Apartments
Harwood Hills Apartments
Service
Pet-Friendly Apartments
Reviews
102

The real story

Strong personal attention from leasing staff, especially Abygayle, draws praise, and many residents appreciate the quiet, clean apartments with good amenities. However, grounds care is inconsistent: residents report standing water, dirt, exposed wires, and an unsanitary dog park with flea problems; move-in coordination falters despite nice finishes, and maintenance-while sometimes prompt-occasionally leaves repairs incomplete or addresses them poorly when mold or safety hazards arise.

Hidden costs catch people off guard (garage opener rental, high utilities from aging buildings), and management communication gaps trouble residents dealing with serious issues like mold exposure. Long-term residents weigh these frustrations against affordability and community; short-term stays may tolerate the quirks better than those staying multiple years.

Praised for
  • friendly, helpful office staff (especially Abygayle)
  • quick maintenance response
  • spacious, renovated apartments
  • good amenities (pool, gym, pickleball)
  • quiet complex
  • pet-friendly with dog park
Watch-outs
  • irrigation flooding, dirt on grounds
  • slow move-in process, lack of welcome info
  • hidden charges (garage opener $150/mo)
  • shared hot water system causes delays
  • poor grounds maintenance (exposed wires, protruding rods)
  • unsanitary dog park
  • mold not remediated properly
  • flea infestation in pet areas
  • chain smoking by neighbors, management inaction
  • high electricity bills
  • parking enforcement issues
  • rising rent prices
friendly-staffresponsive-managementclean-facilitiespest-problemsslow-maintenancewell-maintained-groundsoutdated-unitsoverpriced-feesmove-in-issues
Best for: Pet owners seeking quiet apartments with good office support and amenities.
Think twice if: You need transparent upfront pricing, expect pristine grounds, or have mold sensitivity; grounds maintenance and hidden fees frustrate some residents.

Where it delivers

  • attentive leasing staff (named staff praised repeatedly)
  • spacious renovated units with modern finishes
  • full amenity suite (pool, gym, pickleball, dog park)
  • quiet community

What to ask before signing

  • Staff: Abygayle McGrath (leasing), Dave (property manager), Lizette (assistant manager) named repeatedly as helpful or problematic
  • Garage door opener $150/month rental (not included in base lease)
  • Utilities run $130-150/month higher than in Austin due to older building inefficiency
  • Shared building hot water system takes 3+ minutes for hot water
  • Only one dumpster (compactor) serves complex; valet trash sometimes missed
  • Flea infestation in dog park area reported as ongoing for 4+ months despite resident spending
  • Mold issues documented with medical records; repairs done incorrectly multiple times
  • Pickleball court listed as new addition

How residents rate the community

Pet-Friendly Apartments
Dog park praised but suffers from poor maintenance, unsanitary conditions (dog waste), and documented flea infestation for months without resolution; pet rent adds $50/month.

Measured against the market

  • Rated 4.3 against a 3.98 average across the 210 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 42% of the businesses in this directory.

What renters keep saying

dog parkclean groundsresponsive maintenancequiet complexpoolaccessible locationhelpful teamgymproperty tourgreat apartment

How we got this number

How We Rank
Star rating 49
Review volume 87
Review recency 100
Review sentiment 40
Profile completeness 100
Verification 30

Ratings pulled apart

5
73
4
13
3
1
2
3
1
12

Get in touch

Address
2452 Hwy 121, Bedford, TX 76021
Open in Google Maps
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_fitness_centerhas_onsite_maintenancehas_private_outdoor_spacewelcomes_petshas_swimming_pool

Last verified 2026-07-24

Office hours

Monday
08:30-18:00
Tuesday
08:30-19:00
Wednesday
08:30-18:00
Thursday
08:30-19:00
Friday
08:30-18:00
Saturday
10:00-17:00
Sunday
13:00-17:00

As listed on Google.

From the property's site

Services listed
1 bedroom apartments2 bedroom apartmentsGranite countertopsStainless steel appliancesWood-style flooringSmart locksRing doorbellsOversized closets

As published by the business on its own website; not independently verified.

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Common questions

What happens if I need hot water right away?
The complex shares a building hot water system that can take 3+ minutes to deliver hot water, which some residents find frustrating during peak times.
Is the garage door opener included?
No. Garage door openers cost $150/month to rent, and management requires renters to leave them behind when they move out. Residents can drop the garage from their lease to avoid this fee.
How much is pet rent?
Pet rent is $50 per month. The complex is pet-friendly and has a dog park, but residents have reported flea infestations in the park area.

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Last updated 2026-07-24