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Harwood Hills Apartments

Updated 2026-08-23 · 3,566 reviewed · 599 listed · Scored from 105 Google reviews · How we rank ›

4.3(105) 69 composite score See reviews on Google ✓ Google-verified
Pet-Friendly Apartments
Harwood Hills Apartments
Location
Bedford
Service
Pet-Friendly Apartments
Reviews
105
Ranking
#71 in Pet-Friendly Apartments
Best for
Pet owners seeking updated units with amenities and welcoming staff willing to communicate openly.

Business data from Google Business Profile, checked 2026-08-23. Facts from the business's own website were fetched 2026-07-24.

The real story

Most recent residents praise Brandon and Abygayle at the front office for patience and knowledge, and appreciate the updated interiors, spacious layouts, and amenities like pools and the dog park. However, persistent complaints center on slow or incomplete maintenance, undisclosed garage fees and garage door opener rental costs, mold problems that management allegedly failed to remediate properly, grounds issues such as dirt and flooding from irrigation failures, and rising utility and rent costs that some say outpace the value offered.

Praised for
  • Friendly, helpful office staff (Brandon, Abygayle, Dave)
  • Modern finishes and spacious units
  • Responsive maintenance when engaged
  • Amenities: pools, fitness center, dog park, pickleball
Watch-outs
  • Maintenance delays and poor quality work
  • Undisclosed fees and misleading lease terms
  • Mold issues and inadequate remediation
  • Grounds maintenance problems (dirt, irrigation flooding, exposed wires, dog park cleanliness)
  • High utility costs and ongoing rent increases
friendly-staffslow-maintenancepest-problemsmove-in-issueshidden-fees
Best for: Pet owners seeking updated units with amenities and welcoming staff willing to communicate openly.
Think twice if: Maintenance responsiveness varies; grounds and dog park upkeep inconsistent. Budget extra for utilities and parking, and confirm all fees before signing.

Where it delivers

  • Modern kitchen and bathroom finishes
  • Friendly, patient leasing team
  • Multiple amenities (two pools, fitness center, dog park, pickleball court)
  • Spacious floor plans with private outdoor space

What to ask before signing

  • Brandon and Abygayle praised by multiple recent renters for leasing experience
  • Garage door opener rental is $150 per month; garage parking not included in rent
  • Two pools and fitness center on-site
  • Dog park present but reviewers report it is not consistently cleaned
  • Mold issues reported in units; remediation quality disputed
  • Valet trash service available but sometimes missed; single compactor dumpster
  • Metal rods and exposed wires on grounds took months to repair

How residents rate the community

Pet-Friendly Apartments
Dog park available but frequently littered with waste; grounds maintenance near dog walking areas cited as slippery and hazardous when wet.

Measured against the market

  • Rated 4.3 against a 3.94 average across the 247 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 45% of the businesses in this directory.

What renters keep saying

floor plansdog parkspacious apartmentsvalet trashclean groundsresponsive maintenancepoolhelpful teamgymproperty tour

How we got this number

How We Rank
Star rating 48
Review volume 88
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Ratings pulled apart

5
75
4
13
3
2
2
3
1
12

Get in touch

Address
2452 Hwy 121, Bedford, TX 76021
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_fitness_centerhas_onsite_maintenancehas_private_outdoor_spacewelcomes_petshas_swimming_pool

Last verified 2026-08-23

Office hours

Monday
08:30-18:00
Tuesday
08:30-19:00
Wednesday
08:30-18:00
Thursday
08:30-19:00
Friday
08:30-18:00
Saturday
10:00-17:00
Sunday
13:00-17:00

As listed on Google.

From the property's site

Services listed
1 bedroom apartments2 bedroom apartmentsGranite countertopsStainless steel appliancesWood-style flooringSmart locksRing doorbellsOversized closets

As published by the business on its own website; not independently verified.

Common questions

Is parking included?
Assigned carport parking is free. Garage door opener rental costs $150 per month; you cannot bring your own opener.
Are there pet amenities?
Yes, there is an on-site dog park. Reviewers note it is not always kept clean and may be littered with waste.
What is the move-in process like?
Leasing staff (particularly Brandon and Abygayle) are praised for patience and answering questions, but confirm all fees, garage options, and lease terms in writing before signing.

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Cottages at Bedford divides sharply along a management timeline. Since new management took over roughly five months ago, residents consistently report a transformed experience: Traci Jean and her team conduct thorough lease reviews, answer maintenance requests promptly, and maintain a welcoming atmosphere. Before that transition, the property struggled with serious structural and pest issues, staff unprofessionalism, and confusing exit charges that left tenants feeling exploited. Current residents praise the cleanliness and responsive support they receive today. The property offers in-unit washer-dryer, a fitness center, swimming pool, and dog park amenities. However, past residents documented persistent mold from roof leaks, roach and bed bug infestations despite paid pest control, and broken door locks that violated city code. Some maintenance staff credibility suffered when their accounts of incidents contradicted tenants. The sharp divide in recent reviews suggests the business is working to rebuild trust after a rough period, though longer-term proof of sustained improvement and mold remediation is still pending.

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Last updated 2026-08-23