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Hulen Gardens

Updated 2026-08-23 · 3,566 reviewed · 599 listed · Scored from 87 Google reviews · How we rank ›

3.9(87) 63 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Hulen Gardens
Service
Luxury Apartments
Reviews
87

The real story

Long-term residents praise the office staff's warmth and the peaceful setting, but infestations and maintenance delays create a stark divide. Staff members like Jacqueline Torres and Keylee Borden earn repeated recognition, while complaints center on roaches, slow emergency response, and upper-floor overheating that drives summer utility bills above $400.

Praised for
  • friendly and helpful office staff
  • quiet and peaceful community
  • attentive maintenance team
  • pet-friendly atmosphere
  • community events and activities
Watch-outs
  • persistent roach and pest infestations
  • slow or incomplete maintenance response
  • poor AC cooling in upper units
  • move-in and deposit disputes
  • thin walls and noise complaints
friendly-staffquiet-communityslow-maintenancepest-problemsnoisy-neighbors
Best for: Long-term renters who prioritize community feel and staff rapport over absolute unit reliability.
Think twice if: Pest infestations and slow emergency maintenance are recurring; upper-floor units overheat in summer; move-in discrepancies have occurred.

Where it delivers

  • Staff warmth and responsiveness to leasing inquiries
  • Quiet, established community with long-term residents
  • Regular resident events and holiday activities
  • Amenities including pool, fitness center, sports court

What to ask before signing

  • Leasing agent Keylee Borden noted for patient, attentive service
  • Office staff Jacqueline Torres and team recognized for care and friendliness
  • Monthly resident activities and holiday events for children reported
  • Emergency maintenance available 24 hours; responsiveness inconsistent
  • Upstairs units reach 85+ degrees during day in summer
  • Roach and fruit fly treatments reportedly ineffective despite monthly pest control visits
  • Some residents report move-in dates delayed due to infestation; discount disputes followed

How residents rate the community

Luxury Apartments
Praised for spacious layouts and clean appearances during tours; marred by pest infestations, overheating, and maintenance gaps that emerge after move-in.

Measured against the market

  • Rated 3.9 against a 3.91 average across the 440 luxury apartments businesses listed here.
  • Has more Google reviews than 37% of the businesses in this directory.

How we got this number

How We Rank
Star rating 27
Review volume 84
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Ratings pulled apart

5
53
4
9
3
5
2
2
1
18

Get in touch

Address
7415 Tallow Wind Trail, Fort Worth, TX 76133
Open in Google Maps

Last verified 2026-08-23

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-16:00
Sunday
Closed

As listed on Google.

From the property's site

Services listed
One bedroom apartmentsTwo bedroom apartmentsFitness centerControlled access gatesPoolSports courtPlaygroundBarbecue stations

As published by the business on its own website; not independently verified.

Common questions

What is the staff response like?
Leasing staff (Keylee Borden, Jacqueline Torres) consistently receive praise for friendliness and helpfulness. Office staff organize monthly activities and holiday events for residents.
Are upper-floor apartments hotter than lower units?
Yes. Multiple residents report upper units struggle to cool below 85 degrees during summer days, even with AC running constantly, driving monthly bills above $400.
How quickly does maintenance respond?
Responses are inconsistent. Some residents report attentive, quick service; others describe days-long delays or incomplete work orders marked closed but not completed.

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Last updated 2026-08-23