Is there a package theft problem here?

Reviewers report the package locker system works reliably. One noted a package went missing from the mail room, but most had no issues with deliveries placed in lockers.

How responsive is maintenance?

Multiple reviewers say work orders are completed quickly; one noted they rarely had to call. One reviewer mentioned the maintenance staff does their best with limited resources.

Can I move to a quieter unit if my neighbors are loud?

Management's standard response to noise complaints is to offer residents the option to move to a third-floor unit or pay a lease-break fee (one reviewer cited $1,800). Noise management enforcement is not typically applied to the noise source.

Landry at Cross Creek

Updated 2026-08-23 · 3,566 reviewed · 599 listed · Scored from 110 Google reviews · How we rank ›

3.7(110) 61 composite score See reviews on Google ✓ Google-verified Publishes prices

Affordable & Low-Income HousingTownhome-Style Apartment Communities

Location: Northbrook, Fort Worth
Services: Affordable & Low-Income Housing, Townhome-Style Apartment Communities
Reviews: 110
Ranking: #102 in Affordable & Low-Income Housing
Best for: Professionals and long-term renters who prioritize staff responsiveness and can occupy higher floors away from foot traffic noise.

Business data from Google Business Profile, checked 2026-08-23. Facts from the business's own website were fetched 2026-07-24.

The real story

Long-term residents praise the spacious units and staff warmth (Abby, Kayla, and Kaedee named repeatedly as patient and helpful), with some noting fair deposit refunds and reliable maintenance. The property loses points sharply on noise: multiple reviewers report constant sound from above and ineffective complaint resolution, with management's standard fix being a move to a higher floor rather than addressing the noise source. Thin walls and cheap construction appear structural, not fixable after move-in.

Lease-end frustrations center on vague damage charges and the trash fee policy. One reviewer paid for carpet work after providing photos showing only normal wear; another resents a $25-per-bag surcharge despite overflowing bins. Staff communication on non-basic issues reads as dismissive in several accounts. The 3.7 rating reflects a genuine split: families and professionals who value staff attentiveness rate it highly; noise-sensitive residents or those with move-out disputes leave one stars.

Praised for

friendly and responsive staff (especially Abby, Kayla, Kaedee)
spacious apartments
fair move-out process
package locker system works well
quick maintenance response
well-maintained grounds and pool

Watch-outs

thin walls, noise from neighbors is constant
poor sound insulation affects quality of life
overflowing trash bins with unreasonable $25 per bag fee
management unresponsive to noise complaints
unclear end-of-lease charges for normal wear
cheap construction materials and paint
staff dismissive of mail issues and resident hardships

responsive-managementnoisy-neighborswell-maintained-groundsfriendly-staffslow-maintenancequiet-community

Best for: Professionals and long-term renters who prioritize staff responsiveness and can occupy higher floors away from foot traffic noise.

Think twice if: You are sensitive to noise or plan a short stay; thin walls and inadequate sound barriers mean neighbor activity is audible, and management typically suggests moving rather than enforcing quiet rules.

Where it delivers

staff go out of their way to help residents
fair move-out process and deposit handling
spacious floor plans
package locker system prevents theft

What to ask before signing

Staff Abby, Kayla, and Kaedee named repeatedly as patient and helpful
Maintenance responds quickly and handles most requests without delay
Package locker system functions reliably; one reviewer never lost a delivery
Move-out disputes center on vague carpet charges and vendor recommendations without clear damage documentation
Trash overflows despite $25 per-bag fee for debris outside bins
Paint and building materials noted as cheap; paint chips easily

How residents rate the community

Affordable & Low-Income Housing: Spacious and affordable, but cheap construction materials and paint chip easily with normal cleaning
Townhome-Style Apartment Communities: Appealing layouts and grounds, but thin walls between units make neighbor noise a significant issue year-round

Measured against the market

Rated 3.7 against a 3.94 average across the 351 townhome-style apartment communities businesses listed here.
Has more Google reviews than 46% of the businesses in this directory.

How we got this number

How We Rank

Star rating 16

Review volume 89

Review recency 100

Review sentiment 46

Profile completeness 100

Verification 30

Ratings pulled apart

Get in touch

Phone: +1817-687-2519
Website: https://www.landryatcrosscreek.com/
Address: 6301 Old Denton Rd, Fort Worth, TX 76131
Open in Google Maps

Last verified 2026-08-23

Office hours

Monday: 09:00-18:00
Tuesday: 09:00-18:00
Wednesday: 09:00-18:00
Thursday: 09:00-18:00
Friday: 09:00-18:00
Saturday: 10:00-17:00
Sunday: Closed

As listed on Google.

From the property's site

Services listed

Pet-friendly apartmentsIn-unit laundryVirtual tours

Published prices

Pet Deposit: $300.00
Non-Refundable Pet Fee: $350.00
Monthly Pet Rent: $25.00

As published by the business on its own website; not independently verified.

Common questions

Is there a package theft problem here?: Reviewers report the package locker system works reliably. One noted a package went missing from the mail room, but most had no issues with deliveries placed in lockers.
How responsive is maintenance?: Multiple reviewers say work orders are completed quickly; one noted they rarely had to call. One reviewer mentioned the maintenance staff does their best with limited resources.
Can I move to a quieter unit if my neighbors are loud?: Management's standard response to noise complaints is to offer residents the option to move to a third-floor unit or pay a lease-break fee (one reviewer cited $1,800). Noise management enforcement is not typically applied to the noise source.

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Landry at Cross Creek

The real story

Where it delivers

What to ask before signing

How residents rate the community

Measured against the market

How we got this number

Ratings pulled apart

Get in touch

Office hours

From the property's site

Common questions

Similar apartment complexes nearby

Skyview West

Sedona Place

Ironwood Crossing Apartments & Townhomes

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