35 low data
The Merritt
1.0(1)✓ Google-verifiedPublishes prices
This business has only one Google review on file, and it rates 1 star. Insufficient feedback to assess the property or experience reliably.
Pet-Friendly Apartments
Mercantile River District
Student HousingAffordable & Low-Income HousingPet-Friendly ApartmentsTownhome-Style Apartment CommunitiesLuxury Apartments
- Location
- River District, Fort Worth
- Services
- Student Housing, Affordable & Low-Income Housing, Pet-Friendly Apartments
- Reviews
- 266
- Best for
- Young professionals and students who value location and amenities over micro-management of hidden fees.
Business data from Google Business Profile, checked 2026-08-23. Facts from the business's own website were fetched 2026-07-24.
The real story
Most residents praise the amenities and staff warmth. Noelle and Melissa handle leasing with genuine care, and maintenance often responds promptly. However, a vocal minority reports serious problems: cockroaches breeding inside units, hallway and dog park filth, and sudden fees ($25 trash charges, $180 boot fees) that feel punitive rather than fair. Security lapses and unresolved AC failures at move-in have left some deeply frustrated.
The gap between five-star and one-star experiences suggests two very different Mercantile stories. Strong suits are location, pool, and gym; weak spots are pest control, grounds upkeep, and transparency around hidden charges. Staff personalities matter hugely here; leasing agents elevate the experience, but management responsiveness to serious complaints varies wildly.
Praised for
- responsive staff members, especially Noelle and Melissa
- high-quality amenities (lazy river, gym, game room)
- professional and quick maintenance response
- welcoming leasing process
- excellent location in River District
Watch-outs
- pest infestation (cockroaches breeding)
- inadequate cleaning and grounds maintenance
- excessive surprise fees and charges
- poor security (unlocked gates, safety concerns)
- noise and climate control issues at move-in
responsive-managementfriendly-staffamenities-as-advertisedpest-problemsclean-facilitiesslow-maintenanceoverpriced-feesmove-in-issues
Best for: Young professionals and students who value location and amenities over micro-management of hidden fees.
Think twice if: Budget-conscious renters should factor in surprise charges beyond rent; those sensitive to pests or maintenance delays may want to tour unit conditions carefully first.
Where it delivers
- River District location near downtown and trails
- lazy river and resort-style pool complex
- responsive maintenance (guaranteed response time)
- leasing staff go above and beyond
What to ask before signing
- Noelle and Melissa (leasing staff) regularly praised for going above and beyond, including helping move-ins on days off
- Joe (lead maintenance) noted for quick and professional responses
- Guaranteed response time on maintenance issues claimed by residents
- Building 3 apartments reported to get very hot and may need window tinting
- Covered parking available but reportedly crowded
How residents rate the community
- Student Housing
- Young resident at 18 praised affordable pricing and amenities, though noted noise complaints for vehicles.
- Pet-Friendly Apartments
- Pet owners note poor dog park sanitation and frequent dog feces on grounds despite advertised pet-friendly areas.
- Townhome-Style Apartment Communities
- Residents appreciate layout and location; complaint about move-in readiness (AC outages, broken fixtures).
- Luxury Apartments
- Advertised as luxurious, but one-star reviewers dispute this, citing cheap carpet, broken fixtures, and excessive fees.
- Affordable & Low-Income Housing
- Young resident praised affordable pricing for three-story apartments with premium amenities.
Measured against the market
- Rated 4.5 against a 3.94 average across the 351 townhome-style apartment communities businesses listed here.
- Has more Google reviews than 81% of the businesses in this directory.
How we got this number
How We Rank Star rating 63
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30
Ratings pulled apart
5
225
4
3
3
3
2
8
1
27
Get in touch
- Phone
- +1817-859-7458
- Address
- 4921 White Settlement Rd, Fort Worth, TX 76114
Last verified 2026-08-23
Office hours
- Monday
- 09:00-18:00
- Tuesday
- 09:00-19:00
- Wednesday
- 09:00-18:00
- Thursday
- 09:00-19:00
- Friday
- 09:00-18:00
- Saturday
- 10:00-17:00
- Sunday
- 13:00-17:00
As listed on Google.
From the property's site
Services listed
Apartments (studio to three-bedroom)Lazy river poolFitness centerArcade-style game roomDemonstration kitchenBusiness centerPackage locker areaPet-friendly outdoor areas
As published by the business on its own website; not independently verified.
Common questions
- What's the maintenance response time?
- Residents report a guaranteed response time policy, though some roach treatments take up to two weeks to schedule.
- Are there parking options?
- Covered parking is available but reportedly crowded; uncovered parking is standard. Residents recommend securing a spot early.
- What amenities are included?
- Lazy river pool, fitness center, arcade game room, demonstration kitchen, business center, package lockers, and pet-friendly outdoor areas.
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Standard River District
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