Residence on Lamar
The property has seen sharp improvement since new management arrived, with residents praising staff responsiveness and maintenance speed. Trisha and the front office team handle leasing smoothly, rent is affordable for the area, and location near AT&T Stadium works well. However, older complaints about deposit delays, unresolved appliance repairs, and closed amenities despite rent collection suggest gaps remain. Recent five-star reviews (last week) outpace older one-star grievances, but the mixed rating reflects both genuine transformation and unresolved resident pain points. Late-stage maintenance issues hit harder because the building promises essentials: the refrigerator delay cost a resident $437 out of pocket, and pool closures in summer contradict the advertised amenities. Deposit disputes lingered over 60+ days contrary to stated policy. New management appears to have fixed leasing friction and office culture, yet systemic delays on serious repairs and financial accountability still surface in resident accounts.
