
The Union at River East
Staff members Orlando and Ryan earn consistent five-star praise for attentiveness and problem-solving, while the maintenance team responds quickly when called. The complex offers appealing amenities: infinity-edge pool, co-working space, outdoor seating, and flexible floor plans on a prime Race Street location. Yet rent at $1,800+ monthly brings high expectations the property has struggled to meet. Residents report a broken garage gate left unfixed for months, creating security gaps and theft. Management has been slow or dismissive on disability accommodations, key fob access failures, and billing errors. Move-in readiness and building access control remain friction points despite recent signs of operational improvement.

