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Parkside So7 Urban Apartments

Updated 2026-07-24 · 2,262 reviewed · 497 listed · Scored from 267 Google reviews · How we rank ›

4.4(267) 74 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly ApartmentsStudent HousingAffordable & Low-Income HousingFurnished & Corporate HousingTownhome-Style Apartment Communities
Parkside So7 Urban Apartments
Services
Luxury Apartments, Pet-Friendly Apartments, Student Housing
Reviews
267

The real story

Residents praise the maintenance crew and location near Trinity Park, dining, and trails, with many calling it the best apartment experience they've had. Recent management changes have shaken confidence: some report grounds neglect, security lapses, false fire alarms multiple times weekly, and unresponsiveness to concerns, though others describe current staff as responsive and thoughtful. The core tension is between well-executed operations (when management is engaged) and periods where the property feels neglected despite premium pricing.

Recent shift: Management change in 2024-2025 marked a sharp divide: earlier years under former manager Megan saw glowing reviews and consistent upkeep; recent reviews show frustration with new management's responsiveness, ground maintenance, and security oversight. Some very recent five-star reviews suggest stabilization under current staff including Shannon and others.

Praised for
  • Maintenance staff responsiveness and friendliness
  • Prime location near dining, parks, trails
  • Well-maintained grounds and amenities
  • Professional leasing and management staff
  • Spacious, high-quality units
Watch-outs
  • Management turnover causing service decline
  • Frequent false fire alarms
  • Noise and poor soundproofing
  • Overpriced for quality offered
  • Privacy violations and lack of security protocols
responsive-managementpoor-communicationwell-maintained-groundsnoisy-neighborsclean-facilitiessafe-neighborhoodgreat-locationamenities-as-advertisedslow-maintenance
Best for: Residents wanting walkable access to dining and parks with engaged maintenance, but not those prioritizing quiet or stability during staff transitions.
Think twice if: Noise from traffic, sirens, fire alarms, and dog park barking is frequent; soundproofing is poor and quiet-hour enforcement lax. Management responsiveness varies by tenure.

Where it delivers

  • Maintenance staff widely praised by name
  • Walking distance to parks, dining, retail
  • Full amenities (pools, fitness, dog facilities)
  • Spacious floor plans

What to ask before signing

  • Maintenance staff named: Al, Marcialo, Vonda, Jose
  • Leasing staff named: Crystal H, Robby, Shannon, Robert, Tessa, Veronica, Megan (former manager)
  • Amenities: heated pool, pickleball courts, red light saunas, dog wash, dog park
  • Fire protection pipes burst 3-4 times per year in winter
  • Security doors and elevator codes shared without protocol
  • Recent management turnover (Megan departed)

How residents rate the community

Luxury Apartments
Premium pricing criticized as unjustified by some; others praise quality and spacious units despite cost
Pet-Friendly Apartments
Dog park appreciated but has maintenance issues; rusty edging caused injuries; restrictions on evening use noted
Affordable & Low-Income Housing
Not positioned as affordable by residents; described as overpriced relative to comparable FW options
Furnished & Corporate Housing
Praised for thoughtful touches (wine at move-in); spacious layouts suit corporate stays

Measured against the market

  • Rated 4.4 against a 3.94 average across the 309 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 80% of the businesses in this directory.

How we got this number

How We Rank
Star rating 57
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Ratings pulled apart

5
204
4
20
3
7
2
5
1
31

Get in touch

Address
900 Matisse Dr Second Floor, Fort Worth, TX 76107
Open in Google Maps

Last verified 2026-07-24

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the property's site

Services listed
Pet-friendly communityFitness centerSwimming poolsDog washPet park

As published by the business on its own website; not independently verified.

Enquire about Parkside So7 Urban Apartments

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Common questions

Are pets allowed, and what pet amenities are available?
Yes, the community is pet-friendly and offers a dog park, dog wash station, and pet-friendly spaces. However, note the dog park closes at 10 p.m. and has had maintenance issues including rusty edging.
How quickly does maintenance respond?
Residents consistently report fast maintenance response, with multiple reviews naming staff as always available and friendly. A few note delays only after management changes.
Is this a quiet community?
No. Residents report frequent fire alarms (multiple times per week), noise from traffic and sirens, dogs barking in the dog park at night, and poor soundproofing. Quiet hours are not consistently enforced.

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Last updated 2026-07-24