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Pavillion At Samuels

Updated 2026-08-23 · 3,566 reviewed · 599 listed · Scored from 33 Google reviews · How we rank ›

4.3(33) 67 composite score See reviews on Google ✓ Google-verified
Affordable & Low-Income HousingTownhome-Style Apartment CommunitiesLuxury Apartments
Pavillion At Samuels
Location
Uptown, Fort Worth
Services
Affordable & Low-Income Housing, Townhome-Style Apartment Communities, Luxury Apartments
Reviews
33
Ranking
#93 in Affordable & Low-Income Housing
Best for
Long-term renters who value quiet and maintenance responsiveness over phone availability

Business data from Google Business Profile, checked 2026-08-23. Facts from the business's own website were fetched 2026-07-24.

The real story

Residents who stay long-term love the peace, proximity to downtown, and staff like Craig, Luis, and Chegan who fix problems fast. Some early arrivals faced water damage and persistent pests, plus thin walls to loud equipment, which drove them away quickly.

The townhomes draw praise for character and walkability. Office phone responsiveness is a weak spot that soured at least one prospect. Leasing staff Chasity and Luis are named as helpful, while maintenance earns consistent stars for speed and courtesy.

Praised for
  • friendly and responsive staff by name
  • quiet and peaceful community
  • quick and skilled maintenance
  • attractive townhome and apartment design
Watch-outs
  • poor phone communication, office inattentiveness
  • roach infestations despite treatment
  • flooding and water damage
  • noise from industrial AC units near bedrooms
friendly-staffquiet-communityresponsive-managementwell-maintained-groundsslow-maintenancepest-problemspoor-communication
Best for: Long-term renters who value quiet and maintenance responsiveness over phone availability
Think twice if: New occupants may face roaches and water damage; expect office staff to be slow answering phones

Where it delivers

  • Quiet, walkable location near downtown Fort Worth
  • Attractive townhome and apartment floor plans
  • Named maintenance staff fast and courteous
  • Stable long-term residents speak highly

What to ask before signing

  • Luis Dubon and Craig regularly praised for leasing service and responsiveness
  • Chegan (also called Cheygen) is the maintenance staff member cited most often for speed and courtesy
  • Chasity praised for informative leasing help
  • One unit had three industrial-sized AC units mounted next to bedroom window, causing noise
  • Persistent roach problems reported despite multiple sprayings
  • Flooding of ground-floor unit reported

How residents rate the community

Affordable & Low-Income Housing
Long-term renters report satisfaction with value and quietness
Townhome-Style Apartment Communities
Townhomes praised for traditional style and walkable location near downtown
Luxury Apartments
Evidence limited; some units called cute and industrial-style, but no luxury-specific praise

Measured against the market

  • Rated 4.3 against a 3.85 average across the 222 affordable & low-income housing businesses listed here.
  • Has more Google reviews than 20% of the businesses in this directory.

How we got this number

How We Rank
Star rating 42
Review volume 66
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Ratings pulled apart

5
23
4
5
3
0
2
1
1
4

Get in touch

Address
1120 Samuels Ave, Fort Worth, TX 76102
Open in Google Maps

Last verified 2026-08-23

Office hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
Closed
Sunday
Closed

As listed on Google.

From the property's site

Services listed
1 bedroom apartments2 bedroom apartments3 bedroom apartmentstownhomes

Credentials claimed:Equal housing opportunity provider

As published by the business on its own website; not independently verified.

Common questions

Are the townhomes close to downtown Fort Worth?
Yes, reviewers describe them as within walking distance of downtown, and the location is walkable to nearby things and places.
How responsive is maintenance?
Maintenance staff are praised for coming quickly and solving problems fast, though one emergency flood and persistent pest issues suggest preventive problems exist.
Can I reach the office by phone?
One reviewer reported the office phone ringing off the hook while staff appeared inattentive; phone responsiveness appears inconsistent.

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Last updated 2026-08-23