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Reserve at Quebec

Updated 2026-07-24 · 2,262 reviewed · 497 listed · Scored from 206 Google reviews · How we rank ›

3.0(206) 59 composite score See reviews on Google ✓ Google-verified
Senior & 55+ LivingAffordable & Low-Income HousingTownhome-Style Apartment Communities
Reserve at Quebec
Services
Senior & 55+ Living, Affordable & Low-Income Housing, Townhome-Style Apartment Communities
Reviews
206

The real story

Residents praise the maintenance crew, particularly Tony and Luis, for going above and beyond on repairs and staying professional under pressure. The community feels peaceful and welcoming to many. However, a significant subset reports major frustration: months-long delays on promised repairs, office staff making commitments they don't keep, and serious water damage and mold being dismissed as "still livable" rather than addressed. The experience varies sharply depending on whether you encounter responsive maintenance or unresolved maintenance requests.

Office staff like Melisa and the move-in team win praise for their warmth and efficiency. Yet communication breaks down on complex issues, leaving residents without updates or timelines. Management appears stretched or inconsistent in how it handles problems across the property.

Recent shift: About two months ago, office staff and management received consistent praise for improvements and professionalism. Within the same timeframe, one very recent review (one week ago) escalated frustration over two months of unresolved maintenance delays, suggesting recent disappointment overrode earlier optimism for that resident.

Praised for
  • responsive maintenance team (Tony, Luis)
  • peaceful, quiet community
  • friendly staff and neighbors
  • smooth move-in process
Watch-outs
  • chronic repair delays and broken promises
  • mold and water damage mishandled
  • lack of communication from office
  • unsupervised children disturbing residents
responsive-managementpoor-communicationfriendly-staffslow-maintenanceclean-facilities
Best for: Residents seeking a quiet community with responsive maintenance staff and strong neighbors.
Think twice if: Multiple residents report months-long delays on promised repairs and water damage being dismissed. Communication and follow-through on complex maintenance vary significantly.

Where it delivers

  • maintenance team goes beyond standard repairs
  • peaceful, quiet setting
  • welcoming community atmosphere

What to ask before signing

  • Tony and Luis named as consistently praised maintenance technicians
  • AC and plumbing repairs noted as strengths
  • Melissa cited as effective office staff member
  • Long-term residents (4+ years) cite recent improvements under current office leadership
  • Water damage and mold reported but reportedly dismissed by management
  • Delays on part orders cited as reason for multi-month repair holds

How residents rate the community

Senior & 55+ Living
Long-term senior residents praise quiet environment, activities, and responsive staff; concerns about maintenance communication do not appear senior-specific.
Affordable & Low-Income Housing
Residents frame community as a place to rebuild life and value friendly staff and neighbors; repair delays concern all income levels.
Townhome-Style Apartment Communities
Townhome units praised as well-maintained when repairs are completed; water damage and mold issues undermine confidence in structural upkeep.

Measured against the market

  • Rated 3 against a 3.94 average across the 309 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 69% of the businesses in this directory.

How we got this number

How We Rank
Star rating 0
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Ratings pulled apart

5
93
4
8
3
4
2
13
1
88

Get in touch

Address
6655 Calgary Ln, Fort Worth, TX 76135
Open in Google Maps

Last verified 2026-07-24

Office hours

Monday
09:00-17:00
Tuesday
09:00-17:00
Wednesday
09:00-17:00
Thursday
09:00-17:00
Friday
09:00-17:00
Saturday
09:00-17:00
Sunday
Closed

As listed on Google.

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Common questions

How long does maintenance take?
Response times vary widely. Simple repairs (bulbs, plugs, shelves) are completed same-day when Tony or Luis visit. Complex issues like AC or plumbing may require parts orders, which residents report can take weeks to months.
Are activities and programs offered here?
Yes. One long-term resident mentioned daily food and activities available for families with children.

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Last updated 2026-07-24