- What staff members should I ask for when touring or signing?
- Luis, Gabby, Katy, Lola, Amanda, and Kaylin in the leasing office are named in positive reviews for exceptional service and knowledge.
- What happens in winter with pipes and heating?
- Multiple reviews report freezing pipes cause false fire alarms at least 20 times per year. Residents suggest getting water damage insurance. Emergency A/C was provided to one resident during a repair, showing responsiveness on urgent issues.
- What are the extra fees beyond rent?
- Reviewers mention $100 or more added monthly in undisclosed fees. One resident was charged $150 post-lease and sent to collections without explanation. Request an itemized fee breakdown before signing.