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Royal St. Moritz

Updated 2026-08-23 · 3,566 reviewed · 599 listed · Scored from 183 Google reviews · How we rank ›

3.7(183) 61 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsTownhome-Style Apartment CommunitiesPet-Friendly ApartmentsStudent HousingAffordable & Low-Income HousingFurnished & Corporate Housing
Royal St. Moritz
Location
Grapevine
Services
Luxury Apartments, Townhome-Style Apartment Communities, Pet-Friendly Apartments
Reviews
183
Ranking
#153 in Luxury Apartments
Best for
Long-term residents familiar with the property; not suitable for those prioritizing move-in readiness or pest control.

Business data from Google Business Profile, checked 2026-08-23. Facts from the business's own website were fetched 2026-07-24.

The real story

Loyal residents praise responsive maintenance and a good Grapevine location, but a sharp divide emerges. Many multi-year tenants report no pest issues and say staff cares; newer arrivals encounter filthy units, roach infestations across hallways and apartments, uncleaned carpets, damaged fixtures, and management dismissal of complaints. AC repairs require escalation, common areas stay littered with trash and weed smoke, and move-out fees shock departing tenants.

Praised for
  • responsive maintenance staff
  • friendly office team
  • good location
  • long-term tenant satisfaction
Watch-outs
  • persistent roach infestations
  • poor move-in condition
  • slow AC troubleshooting
  • unresponsive management
  • thin walls and noise
  • weed odor in hallways
  • unkempt common areas
responsive-managementpoor-communicationpest-problemsslow-maintenancefriendly-staffoutdated-unitsgreat-locationnoisy-neighbors
Best for: Long-term residents familiar with the property; not suitable for those prioritizing move-in readiness or pest control.
Think twice if: You are a new or short-term renter, value pristine units, or need management to act quickly on problems without escalation.

Where it delivers

  • Friendly maintenance team when engaged
  • Grapevine location
  • Long-term tenant retention

What to ask before signing

  • Jose, regional maintenance technician, performed successful AC diagnostics (overfilled Freon, dirty coil).
  • Walter, maintenance staff member, praised for problem-solving and positive attitude.
  • Carolina H., leasing staff, praised for friendliness and responsiveness.
  • AC maintenance requests took over a year with no resolution until external escalation.
  • German roaches reported in common areas and individual units.
  • Move-out carpet replacement fees charged to departing tenants.
  • Common areas cited as filthy on trash collection days.
  • Weed smoke odor enters units through hallways and vents.

How residents rate the community

Pet-Friendly Apartments
Pet fees clearly stated; pest control issues affect pet owners negatively.
Townhome-Style Apartment Communities
Units vary widely: some residents stay 6+ years without issues; new arrivals report filthy, roach-infested move-in conditions and thin walls.
Affordable & Low-Income Housing
Pricing cited as high for product quality; move-out fees shock departing tenants and escalate costs.

Measured against the market

  • Rated 3.7 against a 3.94 average across the 351 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 64% of the businesses in this directory.

How we got this number

How We Rank
Star rating 15
Review volume 98
Review recency 100
Review sentiment 41
Profile completeness 100
Verification 30

Ratings pulled apart

5
101
4
16
3
12
2
12
1
42

Get in touch

Address
2050 Grayson Dr, Grapevine, TX 76051
Open in Google Maps

Last verified 2026-08-23

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:30
Sunday
13:00-17:00

As listed on Google.

From the property's site

Services listed
Pet-friendly apartments1 bedroom apartments2 bedroom apartments3 bedroom apartmentsVirtual tours
Published prices
Pet Deposit
$300.00 Per Pet
Non-Refundable Pet Fee
$350.00 Per Pet
Monthly Pet Rent
$30.00 Per Pet

As published by the business on its own website; not independently verified.

Common questions

Do you allow pets?
Yes. Pet deposit is $300, non-refundable pet fee is $350, and monthly pet rent is $30 per pet.
How long does it take to fix an AC problem?
Response time varies. One reviewer waited over a year with repeated requests before regional maintenance (Jose) resolved an overfilled Freon and dirty coil issue in days.

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Last updated 2026-08-23