Business data from Google Business Profile, checked 2026-10-23. Facts from the business's own website were fetched 2026-10-23.
Reviewers who praise Siena point to friendly leasing staff and roomy, upgraded apartments. Many others describe the opposite: slow repairs, broken AC and hot water, and gates that often fail. Ratings split sharply between five-star and one-star.
Several reviewers name specific leasing agents, and a few describe calm, patient tours and move-ins. The strongest complaints involve maintenance delays, mold that was painted over, tire theft, and overflowing trash. One resident says the business sent a debt collection notice over a notice dispute.
Last verified 2026-10-23
As listed on Google.
As published by the business on its own website; not independently verified.
Most reviewers praise the leasing team, especially Emma, and maintenance tech Dustin, who fixes work orders quickly. A few reviewers describe false availability and a dispute over a deposit and cancelled application.
Loyal residents praise the property's calm atmosphere and convenient Fort Worth location, often crediting staff like Jovonne, Saniya, and Miss Perez for going out of their way to help and solve problems quickly. However, a significant number of recent departures report a sharp decline in maintenance response times, persistent utility failures, poor unit readiness at move-in, and inconsistent professionalism from leasing staff. The community feels split between those who encountered caring management and those who faced compounding repair issues and dismissive treatment. Units showcase private backyards and loft-style living, but turnover complaints highlight black mold, water damage from upstairs leaks, and baseboard damage. Security concerns (unattended gates, vehicle break-ins) and disputes over deposits add friction. Long-time residents note the complex has deteriorated over the past year, with maintenance turnaround stretching from 24 hours to days.
Many five-star reviews praise office staff and the maintenance crew. Lower-rated reviews describe slow repairs, unanswered emails, dirty move-in units, and a garage door and shower left broken for weeks or months.
Last updated 2026-10-23
