Fort Worth Apartment Review Guide
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Solay Fort Worth

Updated 2026-07-24 · 2,262 reviewed · 497 listed · Scored from 173 Google reviews · How we rank ›

4.4(173) 73 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly ApartmentsStudent HousingFurnished & Corporate HousingTownhome-Style Apartment Communities
Solay Fort Worth
Services
Luxury Apartments, Pet-Friendly Apartments, Student Housing
Reviews
173

The real story

Staff members Desteny, Nora, and Monica stand out for patient, helpful service during tours and transfers. Before May, residents report quiet surroundings and fast maintenance. A shift in management has triggered a stark reversal: trash accumulates indoors and outdoors, the gym and pool lack basic cleaning, the gate fails, and residents report car thefts and safety hazards. Complaints note office unavailability and unanswered emails.

The 4.4-star rating masks a deep divide. Early reviews praise location, friendliness, and amenities at reasonable cost. Recent reviews describe a property that feels neglected despite luxury pricing, with garbage odors, overflowing chutes, broken systems, and an unsafe perimeter. Residents explicitly tie the decline to management change.

Praised for
  • friendly and responsive staff (Desteny, Nora, Monica)
  • quick maintenance response
  • quiet and convenient location
  • reasonably priced for amenities
Watch-outs
  • sharp decline after new management in May
  • widespread cleanliness issues (gym, trash rooms, grounds)
  • poor communication and unresponsive office
  • safety concerns (car theft, homeless people, unsecured gate)
friendly-staffresponsive-managementquiet-communityslow-maintenancepoor-communicationclean-facilitieswell-maintained-grounds
Best for: Move-in ready tenants who can verify current maintenance standards before committing.
Think twice if: Recent residents warn of sharp cleanliness decline, unresponsive management, car theft risk, and safety gaps since May management change.

Where it delivers

  • dedicated staff (Desteny, Nora, Monica named for service)
  • convenient Fort Worth location with walkable area
  • diverse unit sizes (1-3 bedrooms)
  • multiple amenities (pool, fitness, dog park, EV charging)

What to ask before signing

  • Staff named: Desteny (leasing, transfers), Nora (immediate move-in assistance), Monica (application and move-in support)
  • New management company took over approximately May; sharp decline in maintenance and grounds cleanliness noted starting then
  • Reported issues: garbage chute overflow and odor, gym not cleaned regularly, pool dirty/overflowing, entrance gate broken, car thefts (particularly high-value vehicles like Mustangs, Raptors, Dodge trucks), homeless people in hallways
  • Theater rental charged at $75, advertised as complimentary amenity
  • Emergency maintenance line does not work per resident reports
  • Office staff rarely present and emails go unanswered

How residents rate the community

Luxury Apartments
Residents say it no longer feels luxurious; amenities neglected despite premium pricing.
Pet-Friendly Apartments
Dog park exists but residents warn against using it after dark due to unsecured fence; dog poop described as widespread on grounds.
Furnished & Corporate Housing
Immediate move-in availability noted as a strength, but recent resident reports broken systems undermine corporate readiness claims.
Townhome-Style Apartment Communities
Units available in 1-3 bedroom configurations; cleanliness and safety issues now dominate recent feedback.

Measured against the market

  • Rated 4.4 against a 3.94 average across the 309 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 61% of the businesses in this directory.

How we got this number

How We Rank
Star rating 56
Review volume 97
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Ratings pulled apart

5
140
4
6
3
2
2
0
1
25

Get in touch

Address
8900 Harmon Rd, Fort Worth, TX 76177

Last verified 2026-07-24

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the property's site

Services listed
1-bedroom apartments2-bedroom apartments3-bedroom apartmentssaltwater poolfitness centerdog parkpet washclubhouse

As published by the business on its own website; not independently verified.

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Common questions

Can I move in immediately?
Yes. A recent resident praised staff for finding immediate-move-in units and handling the application and move-in process smoothly, though that was before recent management changes.
What happens if I need maintenance?
Before May, residents reported quick response times. However, recent reviews note that the emergency maintenance line does not work and emails go unanswered. Current reliability is unclear.
Is the dog park usable?
A dog park exists, but a resident warns against using it after dark because the fence is unsecured and people may jump in. Dog waste is reportedly widespread on the grounds.

Similar apartment complexes nearby

Alleia at Presidio
76

Alleia at Presidio

4.5(245)✓ Google-verified

Since a corporate buyout, Alleia at Presidio shows a split personality. Long-term residents and newer arrivals praise individual staff members-especially Cassandra, Nora, and Monica-and note that maintenance responds quickly. The pool stays clean, and move-in experiences feel smooth when the right person handles it. But others report roaches during and after move-in, parking that has become harder to find after paid carports were added, dog waste stations not emptied regularly, and a jump in transaction fees from around $10 to $50. Several reviews use the word "luxury" to describe what the place no longer feels like, particularly after the ownership change. Management turnover appears real; nostalgia for the previous regime is a thread through negative reviews. The price, now near $1,400 for a 640 sq ft unit, sits above complaints about declining condition. Reviewers note that the office itself became less accessible after the buyout and that longtime residents-who championed the place when Cassandra was the face of it-now feel let down. Maintenance quality is not in question; consistency and follow-through on shared amenities are.

Luxury ApartmentsTownhome-Style Apartment Communities
Aspire Presidio West
81

Aspire Presidio West

4.6(274)✓ Google-verifiedPublishes prices

Most residents praise the maintenance team's speed and the leasing staff (Mikayla, Bretan, and others), along with the quiet, comfortable community and lack of rent hikes. However, some report that management handles flooding and noise complaints poorly, with delayed responses and little empathy. Security gaps and parking concerns also come up. Long-term residents tend to have positive experiences, while crisis situations reveal weak communication from office leadership.

Luxury Apartments
Bell Presidio
66

Bell Presidio

4.0(292)✓ Google-verifiedPublishes prices

Bell Presidio attracts strong praise for individual staff like Anna and Cyrian and amenities like the gym and pool, but residents consistently report a divided experience. The property looks well-designed on arrival, yet ongoing complaints center on roach infestations, delayed maintenance responses, management turnover, and a disconnect between advertised luxury pricing and upkeep. Communication from the leasing office is a widespread frustration: emails go unanswered, promised concessions are delayed, and residents report needing to visit in person to resolve issues. Multiple residents pay over $2,000 monthly and describe pest problems lasting months, trash buildup in parking areas, repeated pool closures, and broken gym equipment. Recent lease processing and ESA accommodation requests have created additional stress. The property changed ownership recently, which reviewers link to declining conditions and staff instability. Maintenance and select staff earn consistent praise for effort within constraints, but management accountability and responsiveness remain the core complaint.

Pet-Friendly ApartmentsTownhome-Style Apartment Communities

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Last updated 2026-07-24