Business data from Google Business Profile, checked 2026-08-23. Facts from the business's own website were fetched 2026-07-24.
Kenza Berthal has single-handedly salvaged move-in experiences for multiple residents through her attentiveness and problem-solving; others credit her patience and friendliness with making the application process smooth. That said, once you live here, maintenance becomes a struggle: residents report waiting months for repairs, mysterious missing packages, unaddressed mold and water damage, and a property manager who does not return calls until move-out day.
The 700+ unit community appears stretched thin on staffing. Baron, a leasing agent, has frustrated residents with rushed tours, dismissive attitudes, and incorrect lease information. More broadly, the gap between a strong first impression (thanks to select staff and nice grounds) and post-move-in reality (slow maintenance, communication breakdowns) is the core tension in these reviews.
Last verified 2026-08-23
As listed on Google.
As published by the business on its own website; not independently verified.
The Berkeley shows a stark divide in visitor experiences, with staff responsiveness praised in one account but a recent tour marred by cold reception, dirty common areas, and lack of effort. Cleaning happens only twice yearly, and recent management changes have tightened guest and pool access without resident input.
Recent reviews paint a stark picture of structural decay and mismanagement. Residents report cockroaches, black mold, broken heating and cooling, and a landlord resistant to timely repairs or tenant concerns. Older positive reviews praised affordability and grounds, but current complaints dominate overwhelmingly.
Audrey's attentiveness and quick lease processing earn consistent praise, but persistent water damage, plumbing issues, and slow maintenance repairs dominate complaints. Many residents report outdated fixtures, visible mold, and pest problems. The gap between website photos and actual unit condition frustrates long-term renters, and management allegedly charges move-out fees for pre-existing damage.
Last updated 2026-08-23
