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The Club at Stonegate Apartments

Updated 2026-08-23 · 3,566 reviewed · 599 listed · Scored from 347 Google reviews · How we rank ›

3.9(347) 66 composite score See reviews on Google ✓ Google-verified Publishes prices
Student HousingPet-Friendly ApartmentsTownhome-Style Apartment CommunitiesLuxury Apartments
The Club at Stonegate Apartments
Location
Fort Worth
Services
Student Housing, Pet-Friendly Apartments, Townhome-Style Apartment Communities
Reviews
347
Best for
Pet owners seeking a quiet, affordable complex near TCU with responsive maintenance staff.

Business data from Google Business Profile, checked 2026-08-23. Facts from the business's own website were fetched 2026-07-24.

The real story

Strong individual maintenance staff (Rod, Ron) earn five-star praise for speed and professionalism, and the location near TCU, Trader Joe's, and quiet streets appeals to residents. However, the business's shift to AI-only customer support creates a communication wall: prospective and current residents report weeks without callback, missed pest control requests, and contaminated common areas going uncleaned. Management dismisses serious issues like mold and vomit-stained stairs as routine, charges hit residents by surprise at move-out (one tenant paid $5,740 to exit early), and deposits rarely return intact.

The core problem is not the units or their price, but the organization behind them. Reviews praise the complex's quiet feel and landscaping, yet simultaneously describe roaches, ceiling water damage, malfunctioning appliances, and stairwells left in biohazard condition for months. When residents tried to contact staff in person, they found the office empty despite posted hours. The contract itself locks people in with opacity: one longtime tenant learned of $100+ mystery fees only after moving in, and another discovered move-out penalties far steeper than anticipated.

Praised for
  • responsive maintenance staff (Rod, Ron)
  • safe, quiet location near TCU and shops
  • pet-friendly with amenities
  • some leasing agents go above and beyond (Preia)
Watch-outs
  • AI chatbot blocks human contact
  • unresponsive to maintenance and move-out issues
  • roaches, mold, water damage
  • hidden fees and expensive lease breaks
  • poor upkeep of common areas
responsive-managementpoor-communicationwell-maintained-groundsquiet-communityfriendly-staffoverpriced-feesslow-maintenanceclean-facilitiessafe-neighborhood
Best for: Pet owners seeking a quiet, affordable complex near TCU with responsive maintenance staff.
Think twice if: You need reliable customer service, expect quick repairs, or want transparency about fees; unresponsive AI support and surprise charges frustrate many.

Where it delivers

  • Location near TCU, Trader Joe's, quiet neighborhood
  • dedicated maintenance staff (Rod, Ron) respond quickly
  • pet-friendly amenities (dog park, pool)
  • mid-range pricing for the area

What to ask before signing

  • Rod and Ron are praised by name for fast, professional maintenance work
  • Preia (leasing agent) noted for attentive, timely responses
  • Smart home devices recently installed and managed via mobile app
  • Common areas left uncleaned for months: stairs with vomit and spit reported to office multiple times without cleanup
  • Management (Sandy Sawyer mentioned) dismisses mold concerns as routine
  • Lease-break fees run high: one tenant paid $5,740 to exit ($1,535/mo rent x 3 months plus $1,134.75 break fee)

How residents rate the community

Student Housing
Location near TCU praised; AI support frustrates prospective students trying to tour and ask questions.
Pet-Friendly Apartments
Dog park and pool amenities appreciated; residents report roaches and pest control requests never fulfilled.
Townhome-Style Apartment Communities
Townhomes priced at $1,993+ starting; some residents report water damage and cheap construction quality.
Luxury Apartments
Units not positioned as luxury; reviewers note outdated finishes, poor paint jobs, and cheap construction materials.

Measured against the market

  • Rated 3.9 against a 3.94 average across the 351 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

How we got this number

How We Rank
Star rating 27
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Ratings pulled apart

5
239
4
11
3
10
2
7
1
80

Get in touch

Address
2450 Oak Hill Cir, Fort Worth, TX 76109
Open in Google Maps

Last verified 2026-08-23

Office hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-16:00
Sunday
Closed

As listed on Google.

From the property's site

Services listed
1 bedroom apartments2 bedroom apartments3 bedroom apartments4 bedroom apartmentstownhomesswimming pooldisc golf course24-hour fitness center
Published prices
1 Bed 1 Bath (A1)
Starting at $1,221/month
2 Bed 2 Bath (B1)
Starting at $1,484/month
2 Bed 2.5 Bath Townhome (B2)
Starting at $1,993/month
3 Bed 2.5 Bath (C4)
Starting at $2,152/month
3 Bed 2 Bath (C2)
Starting at $2,199/month

As published by the business on its own website; not independently verified.

Common questions

What is the fastest way to reach maintenance?
Residents praise Rod and Ron for responding quickly to service requests. However, prospective tenants report the office is hard to reach by phone; try visiting in person or using the mobile app mentioned in reviews.
Can I break my lease early?
Yes, but the fee is steep. One tenant paid $1,134.75 plus three months' rent ($1,535/mo) to exit in 2024, totaling over $5,700 for a 112-day notice.
Are roaches a problem?
Multiple residents report roaches despite keeping their units clean. Pest control requests have gone unanswered for months according to recent reviews.

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Last updated 2026-08-23