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The Creek Apartments

Updated 2026-08-23 · 3,566 reviewed · 599 listed · Scored from 162 Google reviews · How we rank ›

3.7(162) 69 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
The Creek Apartments
Service
Luxury Apartments
Reviews
162

The real story

Residents at The Creek Apartments in White Settlement report a consistently quiet and safe place to live, with management and maintenance staff earning praise for responsiveness. Long-term tenants (some over five years) note well-kept grounds and speedy repairs, though one reviewer flagged rent increases since the property's previous incarnation.

Praised for
  • quiet and peaceful
  • safe community
  • responsive staff
  • quick maintenance
  • well-maintained grounds
  • friendly atmosphere
Watch-outs
  • rent increases
  • price not competitive with houses
quiet-communitysafe-neighborhoodresponsive-managementclean-facilitieswell-maintained-groundsfriendly-staff
Best for: Families seeking quiet, secure housing with responsive management and maintenance.
Think twice if: Rent has risen significantly since past years; budget-conscious renters should compare against house rentals or purchases in the area.

Where it delivers

  • gated and secure
  • fast maintenance response
  • pet-friendly with amenities
  • long-term resident loyalty

What to ask before signing

  • Property manager Callie praised for customer service
  • Police patrol the grounds regularly
  • Maintenance staff often resolve issues same-day
  • Multiple residents have lived here 5-8 years

How residents rate the community

Luxury Apartments
Gated, secure community praised for quiet atmosphere, fast maintenance, and responsive staff.

Measured against the market

  • Rated 3.7 against a 3.91 average across the 440 luxury apartments businesses listed here.
  • Has more Google reviews than 59% of the businesses in this directory.

How we got this number

How We Rank
Star rating 15
Review volume 96
Review recency 100
Review sentiment 72
Profile completeness 100
Verification 30

Ratings pulled apart

5
84
4
19
3
17
2
7
1
35

Get in touch

Address
7924 Emerald Crest Dr, White Settlement, TX 76108
Open in Google Maps

Last verified 2026-08-23

Office hours

Monday
08:00-17:00
Tuesday
08:00-17:00
Wednesday
08:00-17:00
Thursday
08:00-17:00
Friday
08:00-17:00
Saturday
Closed
Sunday
Closed

As listed on Google.

From the property's site

Services listed
1 bedroom apartments2 bedroom apartmentsvinyl wood flooringstainless steel and black appliancesprivate enclosed patioswasher and dryer connectionsfitness centerpet-friendly

As published by the business on its own website; not independently verified.

Common questions

How quickly does maintenance respond to service requests?
Reviewers report maintenance typically handles requests quickly, often resolving issues the same day.
Is the community gated and secure?
Yes; it is a gated community with police patrols and residents consistently report feeling safe.
Are pets allowed?
Yes, the property is pet-friendly according to their website.

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Staff turnover in recent months improved the experience, with newer management (Ashley, Brenda, Tresh) earning consistent praise for responsiveness and care. However, long-standing operational problems persist: multiple residents report systematic billing errors, overcharges they had to catch themselves, and move-out fees charged despite miscommunication from the office. Safety is a critical concern repeated across recent reviews, with residents documenting frequent police activity for overdoses, open drug use on common grounds, and homeless people at night. Move-in conditions were poor enough several residents photographed damage and filth; pest problems and cigarette odor have made units uncomfortable for families. Maintenance crew responds quickly and professionally. The office staff under new management are friendly and helpful with lease questions. Yet billing remains chaotic, move-out procedures unclear, and the neighborhood environment at portions of the complex is unsafe enough that residents felt they could not walk alone or recommend the property despite appreciating the staff. The gap between what residents were charged and what they received is the core frustration.

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Last updated 2026-08-23