Tides on Avril
Half the reviews are five-star praise for office staff like Taliza, Bibiana, and Felicia, and fast maintenance responses. The other half report serious problems: cockroach infestations across units despite multiple fumigations, black mold in bathrooms and vents, clogged sewage lines, holes in the dog park fence, a non-functional pool, and a laundry room too expensive to use. Management ignores repair requests and disputed charges. Move-in is especially problematic. Residents are not allowed to inspect units beforehand, then arrive to find conditions far worse than advertised models. Deposits take months to return after repeated calls to multiple staff members. Charges rise without clear explanation. One reviewer paid $789 for a one-bedroom and saw it climb to $1,200, while another's bill jumped from $1,276 to $1,475.50. Staff deny residents pay for amenities even as rent statements show "service and facilities charges."
