Greater Fort Worth Apartment Complex Guide
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The Heights Apartments and Townhomes

Updated 2026-08-23 · 3,566 reviewed · 599 listed · Scored from 299 Google reviews · How we rank ›

3.9(299) 76 composite score See reviews on Google ✓ Google-verified
Townhome-Style Apartment CommunitiesLuxury Apartments
The Heights Apartments and Townhomes
Services
Townhome-Style Apartment Communities, Luxury Apartments
Reviews
299

The real story

Staff here stand out as genuine and invested, particularly during tours and move-ins. Reviewers consistently mention Alex, Alyssa, and Roxanne by name, noting how much care they take answering questions and explaining fees. The property itself earns steady praise for cleanliness, manicured grounds with mature trees, and rapid maintenance responses within 24 hours. Residents feel the community is secure and walkable to shops and services. The townhome layout and pool amenities receive specific mention. One reviewer called maintenance turnaround exceptional; another said the office staff solves problems promptly enough to wish for more issues to chat about.

The move-in process runs smoothly with transparent communication. Residents describe the neighborhood atmosphere as peaceful, their units as personal spaces, and the community events as valuable touchstones. No substantive complaints emerge across recent reviews.

Praised for
  • friendly and responsive staff
  • well-maintained property and grounds
  • quick maintenance turnaround
  • safe and quiet community
  • excellent tour experience
responsive-managementfriendly-staffwell-maintained-groundsclean-facilitiesquiet-communitysafe-neighborhoodgreat-location
Best for: People touring apartments who value attentive, knowledgeable leasing staff and quick maintenance response.

Where it delivers

  • Named staff excel at tours and problem-solving
  • Maintenance completed within 24 hours
  • Mature landscaping and pool amenities
  • Transparent move-in process

What to ask before signing

  • Leasing staff Alex and Alyssa mentioned consistently in tours and move-in support
  • Manager Roxanne noted for prompt problem-solving
  • Maintenance requests completed within 24 hours
  • Pool and gym amenities highlighted
  • Valet trash service mentioned
  • Car wash across street nearby

How residents rate the community

Townhome-Style Apartment Communities
Residents describe townhomes as personal, well-maintained spaces with quick maintenance turnaround.
Luxury Apartments
Community style, pool, and gym amenities praised for upkeep; location and cleanliness support this tier.

Measured against the market

  • Rated 3.9 against a 3.94 average across the 351 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 85% of the businesses in this directory.

How we got this number

How We Rank
Star rating 27
Review volume 100
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Ratings pulled apart

5
199
4
17
3
7
2
18
1
58

Get in touch

Address
1901 NE Green Oaks Blvd, Arlington, TX 76006

Last verified 2026-08-23

Office hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the property's site

Services listed
1 bedroom apartments2 bedroom apartments3 bedroom apartmentstownhomes

Credentials claimed:Equal Opportunity Housing, Handicap Friendly

As published by the business on its own website; not independently verified.

Common questions

How quickly do maintenance requests get fixed?
Residents report maintenance is completed within 24 hours.
Who should I ask if I want to tour the property?
Alex and Alyssa are highlighted by multiple recent reviewers for thorough, welcoming tours and fee explanations.

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Huntington Meadows Apartments
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Huntington Meadows Apartments

4.1(447)✓ Google-verified

Strong leasing staff (Stephanie, Kelsi, and others) draw five-star reviews for their tours and flexibility, and some residents report fast maintenance responses. However, persistent complaints dominate recent months: emergency calls go unanswered, maintenance staff skip work orders for weeks, roaches and ants infest units despite repeated fumigation, and broken floors and dishwashers get glued rather than replaced. Late arrivals for AC failures, towed cars, and maggot-infested hallways suggest management presence has gaps that front-office staff cannot close. Multiple residents report billing surprises and fee stacking (water, trash, condo service totaling over $300 monthly). The contrast suggests Huntington Meadows excels at first impression but falters once residents move in and need sustained property upkeep or emergency response.

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Woodbridge Townhomes
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Woodbridge Townhomes

3.4(105)✓ Google-verified

Since 2023, the new management team has earned consistent praise for responsiveness and property upkeep, with staff like Eric, Laura, and Charlie winning specific recognition for friendly, knowledgeable service. Reviewers report quiet, spacious townhomes in a convenient location, and those who work with the current team find maintenance handled promptly. However, complaints surface around office communication gaps, delayed appliance repairs, pest infestations, and limited parking (two spots per unit). Some residents report water and sewage overcharges, and one long-term tenant described management becoming unresponsive after complaints, including refusing to investigate suspected mold. The property's older bones and inconsistency between office and maintenance responsiveness leave mixed experiences.

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Ridgewood Preserve Apartment Homes
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Office staff like Carlie, Lindsay, and Angela earn consistent praise for leasing support and flexibility during the application process. Once residents move in, experiences diverge sharply: some report quick maintenance responses and good communication, while others face months of unresolved plumbing, A/C, and mold problems paired with staff who avoid accountability. Move-in apartments have arrived filthy and non-functional. Noise complaints go unaddressed despite repeated calls and police involvement.

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Last updated 2026-08-23