
Wood Hollow
Half the reviews rate Wood Hollow five stars, praising staff responsiveness and amenities. The other half report serious, unresolved infrastructure problems: water shut off multiple times monthly, roaches spreading inside and outside units, and pest control requests ignored for weeks. Residents say maintenance responds quickly to cosmetic issues but leaves systemic problems like pest infestations and water supply untouched despite 18+ months of complaints. Leasing staff (Cederick, Kam, Lakeisha) earn consistent praise for move-in support. New management is noted as improved. However, families with young children and pet owners face the biggest friction. One long-term resident called the property "inhabitable" and another plans to leave after a year despite loving the apartment itself.

