
The Morgan
Staff members like Laura, Cheyanne, Ty, and Bertha earn consistent praise for attentive move-ins and quick problem-solving, making new residents feel genuinely welcomed and supported. However, the community faces persistent structural failures: mold, water infiltration, rodent issues, and malfunctioning HVAC systems linger unresolved for months despite repeated requests. Residents report over 30 ignored maintenance tickets, deposits withheld, and management dismissing accountability when maintenance staff is outnumbered for 450+ units.

