Business data from Google Business Profile, checked 2026-09-23. Facts from the business's own website were fetched 2026-08-23.
Edith Gonzalez and a few other staff members deliver responsive service and fast maintenance repairs, earning consistent praise from satisfied residents. However, systemic problems-roach infestations, mold, poor unit maintenance, and management's indifference to safety and noise complaints-have driven away many tenants; a day-old review captures the frustration, while older reviews from a year ago report quieter, cleaner experiences, suggesting recent deterioration or inconsistency across the property.
Recent leadership changes (a new property manager) have prompted one optimistic review, but complaints still dominate. Residents cite hidden fees, unit damage on move-in, and office staff contradictions. The property's 3.4-star average reflects a sharp divide between those who connect with standout staff and those who encounter a neglected building with indifferent management.
Last verified 2026-09-23
As listed on Google.
As published by the business on its own website; not independently verified.
Westcreek Townhomes is extremely difficult to contact. Phone numbers do not work, voicemails go unreturned for weeks, and emails receive no response. The few who managed appointments or tours report billing disputes and units that look different in person than advertised. Review evidence is limited but consistent across years.
De recently resolved an A/C emergency with genuine care, but most reviews describe years of neglected maintenance, unanswered phones, and pest problems residents pay to control yet never see addressed. New management lifted spirits four years ago, but recent complaints suggest those improvements have evaporated, leaving tenants frustrated and dealing with rats, roaches, and broken systems on their own.
Wedgewood has declined significantly over the past five years. Residents report chronic A/C breakdowns left unaddressed for months, widespread pest problems despite pest control fees, and plumbing failures. Recent reviews cite unresponsive management and rude staff; older positive reviews mention a technician named Juana and friendlier office practices that no longer appear to apply.
Last updated 2026-09-23
