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Wallis and Baker Apartments and Brownstones

Updated 2026-08-23 · 3,566 reviewed · 599 listed · Scored from 267 Google reviews · How we rank ›

4.1(267) 70 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsTownhome-Style Apartment CommunitiesPet-Friendly ApartmentsStudent HousingAffordable & Low-Income Housing
Wallis and Baker Apartments and Brownstones
Location
Grapevine
Services
Luxury Apartments, Townhome-Style Apartment Communities, Pet-Friendly Apartments
Reviews
267
Ranking
#119 in Luxury Apartments
Best for
Long-term residents seeking premium amenities and responsive maintenance staff in a central location.

Business data from Google Business Profile, checked 2026-08-23. Facts from the business's own website were fetched 2026-07-24.

The real story

Long-term residents credit the maintenance crew and top leasing agents for creating a welcoming, well-maintained community with strong customer service. However, newer residents report persistent operational problems: packages and mail routinely sent to the wrong building due to duplicate unit numbers, trash areas that overwhelm hallways with smell, an office that closes weekends and Mondays making follow-up difficult, and maintenance tickets that sometimes take weeks to address.

The complex offers premium amenities (pool, dog park, fitness center, wine room) and attracts loyalty from those with good staff experiences. The split between enthusiastic four-year residents and frustrated recent tenants suggests the community's quality depends heavily on which building you occupy and when you need help.

Praised for
  • standout leasing agents (Alecia, Lindsey, Stephen)
  • responsive maintenance team (Donnie, Lester)
  • well-kept grounds and common areas
  • peaceful, central location
Watch-outs
  • package delivery failures between two buildings
  • overflowing trash rooms with odor issues
  • unresponsive leasing office and phone lines
  • slow maintenance turnaround
responsive-managementpoor-communicationwell-maintained-groundsclean-facilitiespackage-theftgreat-locationfriendly-staffslow-maintenance
Best for: Long-term residents seeking premium amenities and responsive maintenance staff in a central location.
Think twice if: New residents or those who receive packages frequently; duplicate building numbers cause persistent delivery and mail routing errors.

Where it delivers

  • named maintenance crew known for responsiveness
  • luxury amenities (wine room, resort pool, dog park)
  • strong individual leasing agents
  • peaceful central location

What to ask before signing

  • Maintenance team members Donnie and Lester praised repeatedly for responsiveness and friendliness
  • Leasing agents Alecia, Lindsey, and Stephen noted for exceptional customer service
  • Two buildings with identical apartment numbering cause delivery mix-ups
  • Trash rooms located inside buildings create hallway odor
  • Leasing office closed Sundays and Mondays
  • Maintenance tickets reported to take 1-3 weeks for initial response
  • Built 2017, not newly constructed
  • One resident reported sewage smell after maintenance repair

How residents rate the community

Luxury Apartments
Praised for resort-style amenities and overall aesthetics; dog park and pool frequently mentioned.
Townhome-Style Apartment Communities
Website claims rental townhomes with private entries; reviews focus on apartment experience, limited specific townhome feedback.
Pet-Friendly Apartments
Off-leash dog park available but one review mentioned dog urine in hallways.
Affordable & Low-Income Housing
Base rent $1600 for 1BR as of 2024; residents reported final bills overpriced by $1000; not positioned as budget-friendly.

Measured against the market

  • Rated 4.1 against a 3.94 average across the 351 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 81% of the businesses in this directory.

How we got this number

How We Rank
Star rating 39
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Ratings pulled apart

5
202
4
3
3
6
2
6
1
50

Get in touch

Address
3155 Stars and Stripes Way, Grapevine, TX 76051
Open in Google Maps

Last verified 2026-08-23

Office hours

Monday
Closed
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the property's site

Services listed
Luxury apartments with parking garages and interior hallwaysRental townhomes with private entriesWine roomResort style poolClubroom with bar, fireplace, and shuffleboardOff-leash dog parkState-of-the-art fitness centerSand volleyball court

As published by the business on its own website; not independently verified.

Common questions

Is the leasing office open weekends?
No. The office is closed Sundays and Mondays. After-hours lockout assistance incurs additional fees.
How quickly does maintenance respond?
Response times vary. Long-term residents report prompt service for emergencies like AC repair. Newer residents report initial requests can take 1-3 weeks.
What amenities are included?
The complex offers a resort-style pool, off-leash dog park, fitness center, wine room, clubroom with bar and shuffleboard, sand volleyball court, walking trails, and private cabanas.

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Last updated 2026-08-23