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26 at City Point

Updated 2026-07-24 · 2,262 reviewed · 497 listed · Scored from 94 Google reviews · How we rank ›

4.1(94) 72 composite score See reviews on Google ✓ Google-verified
Townhome-Style Apartment Communities
26 at City Point
Service
Townhome-Style Apartment Communities
Reviews
94

The real story

Residents consistently praise the leasing team-Jordan, Haley, and Meriah-for patient, stress-free tours and approachable support during the renting process. Maintenance crew members like Ricky, Pablo, and Jose handle requests same-day with professionalism. Apartments are spacious with dog showers and communal amenities. Two serious complaints stand out: one resident documented mold growth following an unrepaired roof leak, with the property denying responsibility and offering only $500 toward remediation; another applicant waited two months without receiving their application fee back after being asked for unusually stringent documentation (tax returns, savings thresholds) despite meeting income guidelines.

The community atmosphere feels genuinely intentional. Staff hand out grab-and-go breakfasts, management returns calls within minutes, and tour guides like Jordan convey professionalism and lack pressure. However, prospective tenants should expect strict income verification, clarify lease responsibilities upfront regarding maintenance and water damage, and document any water intrusion or mold concerns independently before signing.

Praised for
  • responsive, knowledgeable leasing staff
  • same-day maintenance with named crew
  • clean, well-maintained community
  • spacious units with pet amenities
  • welcoming, professional atmosphere
Watch-outs
  • unresolved roof leak and mold after water damage
  • lengthy application approval with unclear income verification
  • slow reimbursement for tenant remediation costs
responsive-managementfriendly-staffwell-maintained-groundsclean-facilitiesquiet-communityamenities-as-advertised
Best for: Pet owners and renters who value responsive staff and low-pressure leasing experiences.
Think twice if: Renters uncomfortable with strict income verification should clarify documentation requirements upfront. Those in units prone to water intrusion may want independent mold testing before and after move-in.

Where it delivers

  • attentive leasing staff by name
  • same-day maintenance response
  • spacious floor plans
  • dog shower and pet amenities

What to ask before signing

  • Leasing staff: Jordan, Haley, Meriah, Abigail
  • Maintenance crew: Ricky, Pablo, Jose, Enrique, Ricardo, Gabriel
  • Dog shower on-site
  • Same-day maintenance response documented
  • Roof leak/mold remediation dispute resulted in $500 settlement offer and tenant out-of-pocket remediation

How residents rate the community

Townhome-Style Apartment Communities
Spacious units praised; dog shower amenity highlighted; water damage and mold remediation delays cited in one documented case.

Measured against the market

  • Rated 4.1 against a 3.94 average across the 309 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 38% of the businesses in this directory.

What renters keep saying

helpful staffmail roomchill vibeleasing staffguided tourfood truckspoolelevatorssmooth processsafety

How we got this number

How We Rank
Star rating 38
Review volume 86
Review recency 98
Review sentiment 67
Profile completeness 100
Verification 30

Ratings pulled apart

5
63
4
7
3
5
2
5
1
14

Get in touch

Address
4201 City Point Dr, North Richland Hills, TX 76180
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_wheelchair_accessible_restroomhas_business_centerhas_elevatorhas_fitness_centerhas_restroom_unisex

Last verified 2026-07-24

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Enquire about 26 at City Point

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Common questions

How quickly does maintenance respond?
Multiple residents report same-day response; maintenance crew regularly named (Ricky, Pablo, Jose) handle requests promptly.
What amenities does the community have?
Fitness center, business center, elevator, dog shower, pool, mail room. Food trucks visit on-site.
What documentation do I need to apply?
One applicant was asked for 3 bank statements, 3 years of tax returns, and proof of $22,000 in savings despite earning over $80,000 annually. Clarify requirements with leasing before applying.

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Townhome-Style Apartment Communities

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Last updated 2026-07-24