Greater Fort Worth Apartment Complex Guide
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Athena Apartment Homes

Updated 2026-09-23 · 3,639 reviewed · 588 listed · Scored from 272 Google reviews · How we rank ›

3.4(272) 58 composite score See reviews on Google
Luxury ApartmentsTownhome-Style Apartment CommunitiesPet-Friendly Apartments
Athena Apartment Homes
Location
Benbrook
Services
Luxury Apartments, Townhome-Style Apartment Communities, Pet-Friendly Apartments
Reviews
272
Ranking
#254 in Luxury Apartments
Best for
People seeking affordable housing near Benbrook willing to accept an improving but still-transitional complex.

Business data from Google Business Profile, checked 2026-09-23. Facts from the business's own website were fetched 2026-08-23.

The real story

New management has brought visible improvement and staff like Megan now communicate clearly and work to resolve issues. However, years of deferred maintenance left deep problems: roaches, water failures, uncut grass, and pool neglect persist despite monthly pest and maintenance fees. Tenants praise the newer leadership's responsiveness but warn that trust is still being rebuilt after long periods of ignored requests and incomplete repairs.

The complex sits in a desirable Benbrook location at lower prices, which draws people seeking a fresh start. Yet the gap between what management promises and what grounds crews deliver remains stark. Recent reviews suggest momentum toward better conditions, but long-standing infrastructure problems and inconsistent follow-through mean prospective residents should verify current maintenance standards before committing.

Praised for
  • responsive new management
  • helpful office staff
  • affordable pricing
  • convenient location
  • staff willingness to help tenants with challenges
Watch-outs
  • roach and pest infestations
  • water shutoffs without notice
  • slow/incomplete maintenance repairs
  • poor grounds upkeep
  • security concerns and vehicle theft
  • unresponsive emergency calls
  • overcharging and billing disputes
  • move-out security deposit holds
responsive-managementslow-maintenancepest-problemsoverpriced-feesfriendly-staffgreat-locationmove-in-issuesnoisy-neighbors
Best for: People seeking affordable housing near Benbrook willing to accept an improving but still-transitional complex.
Think twice if: Maintenance responsiveness is still inconsistent; roach and water issues were endemic. Verify current pest control and HVAC status before signing.

Where it delivers

  • New management with improved communication
  • Helpful office staff willing to work with residents
  • Affordable pricing relative to comparable complexes
  • Convenient Benbrook location near town center

What to ask before signing

  • Community Manager Megan praised for responsiveness and professionalism
  • Office staff Ms. Meagan and Ms. Dominique mentioned for helpfulness
  • Recent management change (mid-2026) appears to be driving improvement
  • Monthly pest control and valet trash fees charged but service inconsistency documented
  • Emergency maintenance historically slow to respond to calls
  • Water shutoffs for maintenance happen frequently and sometimes without notice
  • Roach infestations and mold documented in multiple units
  • Vehicle registration limited to one car per resident; unregistered vehicles towed nightly

How residents rate the community

Luxury Apartments
Units lack luxury finish; wall cracks, mold in cabinets, and incomplete repairs during tenancy cited as serious drawbacks.
Pet-Friendly Apartments
Pet policy advertised; however, grounds maintenance failure leaves dog waste and trash accumulation, creating poor pet-friendly conditions.
Townhome-Style Apartment Communities
Townhome-style units offered but inadequate maintenance, HVAC freezing issues, and slow repair turnaround detract from livability.

Measured against the market

  • Rated 3.4 against a 3.94 average across the 344 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 81% of the businesses in this directory.

How we got this number

How We Rank
Star rating 0
Review volume 100
Review recency 100
Review sentiment 42
Profile completeness 100
Verification 30

Ratings pulled apart

5
141
4
23
3
10
2
11
1
87

Get in touch

Address
5513 Crosscreek Ln, Benbrook, TX 76109

Last verified 2026-09-23

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the property's site

Services listed
1 and 2 bedroom apartmentsPet-friendly apartmentsClubhouseFitness centerSwimming poolsSmart home featuresHigh-speed internet

Credentials claimed:Equal Opportunity Housing, Handicap Friendly

As published by the business on its own website; not independently verified.

Common questions

Is emergency maintenance responsive?
Historically no; multiple reviews describe unanswered emergency calls and slow response times. Recent management changes may be improving this, but it is not yet reliable.
What are the pet policies and grounds conditions?
Pet-friendly apartments are advertised. However, dog waste accumulation and poor landscaping upkeep have been consistent complaints. Verify current grounds maintenance before move-in.
How many vehicles can I register?
Only one vehicle per resident can be registered; unregistered vehicles are towed nightly.

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The leasing team consistently earns five-star praise for warmth and patience, and many residents cite the Waterside location and Trinity Trails access as major draws. Units and grounds stay clean, and maintenance often responds quickly. However, management communication breaks down regularly: application delays, unanswered weekend requests, and undisclosed move-out fees have driven one-star ratings. Some residents also report property-wide flooding and mold concerns, plus noise from trash service and dog waste. The split reflects a gap between what you rent (appealing space, good location) and who manages it (inconsistent, sometimes evasive).

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Chateau on the River Apartments
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Move-in staff and maintenance crews earn consistent praise for responsiveness and friendliness, particularly Carissa, Rachel, and J.V. The Trinity Trail location appeals to dog owners and those seeking outdoor access. However, recurring complaints about roaches, water intrusion, mold, and plumbing failures paint a maintenance crisis that spans years and multiple management teams. Recent renters report AC breakdowns, filthy move-ins, and broken windows they were charged for. Staff professionalism reportedly declined after an ownership change. The gap between five-star reviews from people fresh in their units and one/two-star reviews from long-term residents suggests quality deteriorates over time or during management transitions. The complex offers furnished common areas, a fitness center, and pool, but ongoing structural issues undermine the value proposition. Corner units are cramped, and residents report surprise maintenance entries without adequate notice. One long-term tenant documented five years of water intrusion, mold exposure, and management turnover, with exterior maintenance left to residents. Current management appears reactive rather than proactive.

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Last updated 2026-09-23