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Avendale Chisholm Trail Ranch

Updated 2026-08-23 · 3,566 reviewed · 599 listed · Scored from 29 Google reviews · How we rank ›

4.6(29) 70 composite score See reviews on Google ✓ Google-verified
Townhome-Style Apartment Communities
Avendale Chisholm Trail Ranch
Service
Townhome-Style Apartment Communities
Reviews
29

The real story

Most residents praise the well-kept townhomes, peaceful setting, and attentive staff by name. Leasing team members Brittni, Tiffany, and Taiah earn consistent recognition for patient, welcoming service. Maintenance crew Austin and Yedi respond quickly and keep residents updated. Amenities include a resort-style pool, gym, and dog parks.

A minority of applicants report confusion during approval, including unclear fee breakdowns and a canceled application that was later unreversible. One resident noted feeling pressured during a speaker-phone financial call. These friction points stand apart from the overwhelmingly positive experience of move-in residents.

Praised for
  • responsive, named staff
  • well-maintained grounds and finishes
  • quiet, peaceful community
  • strong maintenance team
  • friendly leasing process
Watch-outs
  • unprofessional application handling
  • miscommunication on fees and timelines
  • strict credit requirements
  • application canceled without clarity
responsive-managementwell-maintained-groundsquiet-communityfriendly-staffclean-facilities
Best for: Renters seeking a quiet community with modern townhomes and responsive staff management.
Think twice if: Applicants with credit challenges should clarify guarantor and deposit requirements upfront before applying.

Where it delivers

  • attentive, named leasing and maintenance staff
  • well-designed townhomes with natural light and separate garages
  • resort-style pool and community amenities
  • quiet, neighborhood-like setting

What to ask before signing

  • Leasing staff Brittni, Tiffany, Taiah, and Tim named for customer service
  • Maintenance crew Austin and Yedi provide timely repairs and updates
  • Manager Gilbert handles approval processes
  • Townhomes feature hardwood floors, two-car garages, and separate guest bathrooms
  • Pool, gym (with Nespresso machine), dog parks, and community events
  • Unified payment portal for rent and utilities (except electricity)

How residents rate the community

Townhome-Style Apartment Communities
Spacious, well-designed units with natural light, separate garages, and guest bathrooms praised for quality and privacy.

Measured against the market

  • Rated 4.6 against a 3.94 average across the 351 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 18% of the businesses in this directory.

How we got this number

How We Rank
Star rating 52
Review volume 64
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Ratings pulled apart

5
26
4
0
3
0
2
0
1
3

Get in touch

Address
8901 Brewer Blvd, Fort Worth, TX 76123
Open in Google Maps

Last verified 2026-08-23

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
13:00-17:00

As listed on Google.

From the property's site

Services listed
single family homes for renttownhomes for rentcommunity centerplaygroundspooldog parkssmart home technology

As published by the business on its own website; not independently verified.

Common questions

How far is Avendale from downtown Fort Worth and the airport?
Less than 20 minutes from downtown Fort Worth and under an hour from DFW International Airport, according to their website.
What amenities are included?
Resort-style pool, gym with a Nespresso machine, dog parks, playgrounds, community center, and community events.
Are utilities included in rent?
Rent and most utilities are paid through one portal; electricity is billed separately and can be set to auto-pay.

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Cortland Chisholm Trail scores well when staff connect with residents during tours and moves, and the grounds attract families seeking contemporary finishes. Maintenance responses drag for weeks on critical repairs like air conditioning, and multiple arrivals found pest problems or poor cleanliness that contradicted the show units. Gate security and resident-only amenity access remain unresolved friction points.

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Strong praise comes from residents who experience Shannon, Gwen, and Adrian's personal attention during leasing and smooth moves, plus long-term tenants who report quick maintenance and a peaceful setting. However, dozens of applicants and current residents describe delayed responses to repair requests (ant infestations returning within hours, thermostats left unfixed), no proactive follow-up on maintenance, and application rejections sprung at move-in deadlines when the business failed to flag income limits upfront. Communication issues dominate: new management since October appears less accessible, the office sometimes refuses to help existing tenants, and mailroom access is restricted to 9a-6p weekdays only despite residents paying for amenities. The business markets resort-like homes and amenities but reviews reveal inconsistency in delivering them. Trash piles up outdoors, the mailroom system is unsecured (anyone can access packages), and repairs that should be routine (thermostat, gate fix) stall for weeks. Staff named positively in older reviews no longer appear; newer reviews cite rudeness and disorganization. Residents feel service quality depends on whether you are a new applicant or an existing tenant.

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Five-star guests consistently praise staff like Vanessa and Valerie for warmth and professionalism during leasing, and describe a clean, quiet community with working maintenance teams. Longer-term residents and those needing repairs face a starkly different experience: pest control doesn't stick, office staff go silent for weeks on calls and emails, broken doors and AC systems linger for months, and a broken gate leaves a gated community unsecured. Management turnover appears frequent, and recent office staff reportedly avoid answering phones and emails. The property appeals to move-in day visitors but tests the patience of those who need responsive management. Staff quality varies sharply by role and timing. High repair costs, late responses to maintenance requests, and unaddressed pest infestations are the core frustrations that keep this community from stronger ratings.

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Last updated 2026-08-23