Skye at Chisholm Trail
Staff inconsistency defines the resident experience here. Recent arrivals and one long-term tenant praise Chris Bigler's maintenance work and specific leasing agents (Will, Bobbi-Lynae, Bobbi, Rachel, Ashley, Crystal), while a cohort of residents report that management's shift to Valiant Residential brought poor phone coverage, slow pest control follow-up, and dirty common areas. One applicant was denied based on a disputed rental history item; another was ignored in the leasing office. The 75% five-star rating masks a sharp quality split between staff who go above and beyond and a management structure that residents say has let standards slip. Pet owners find appeal in the dog park and grounds, though some note dog waste left uncleared. The lease-special offer (10 weeks free mentioned in one review) attracts cost-conscious renters. Maintenance calls are handled quickly by Chris; routine office tasks and communication often are not.
