
The Orchards at Arlington Highlands
Many residents praise the attractive grounds, welcoming community feel, and active social calendar. Staff like Marcel, Juanita, and Carlos are named for friendliness. However, persistent complaints centre on slow maintenance (water damage, mold, broken elevators, pool closed for months), staff turnover, and serious concerns about management's response to discrimination allegations and front-desk lapses. The gap between posted amenities and actual upkeep is significant.

