What is included in rent?

Rent includes smart home technology, fiber internet (up to 500 Mbps), community Wi-Fi, 24-hour fitness center, pool, hot tub, billiards lounge, dog park, and concierge service. Residents report utilities are NOT consistently covered by advertised rent.

The complex has smart package lockers, but residents document ongoing package theft and tampering. The mail room does not have security cameras, and delivery drivers often leave packages on the floor rather than inside lockers.

The complex is gated and lists 24-hour security, but recent reviews report the gate malfunctions regularly and stays open 24/7. Residents have documented car break-ins and unauthorized access attempts.

Belterra Apartments

Updated 2026-08-23 · 3,566 reviewed · 599 listed · Scored from 253 Google reviews · How we rank ›

4.0(253) 68 composite score See reviews on Google ✓ Google-verified Publishes prices

Pet-Friendly ApartmentsLuxury ApartmentsTownhome-Style Apartment Communities

Location: Fort Worth
Services: Pet-Friendly Apartments, Luxury Apartments, Townhome-Style Apartment Communities
Reviews: 253
Ranking: #82 in Pet-Friendly Apartments
Best for: move-in ready professionals prioritizing clean common areas and professional leasing support

Business data from Google Business Profile, checked 2026-08-23. Facts from the business's own website were fetched 2026-07-24.

The real story

Five-star and one-star reviews split sharply. New residents praise staff warmth and unit finishes; long-term tenants report mounting frustration with AC breakdowns (lasting months in summer heat), utility bills double the typical rate, and a cascade of unresolved maintenance issues from broken appliances to gnat infestations. Property grounds stay clean and the pool is well-kept, but package theft is rampant due to unmonitored mail rooms and open gates. Staff at the leasing office and corporate level earn consistent praise for courtesy and problem-solving, yet day-to-day maintenance struggles to keep systems running.

Management has improved responsiveness at corporate level (some residents credit corporate intervention), but the tension between advertised luxury amenities and failing basics (working AC, reliable appliances, package safety) shows in retention: happy residents tour; unhappy ones leave. Long leases cost significantly more than the published rates suggest when utility overages are factored in.

Praised for

friendly and knowledgeable leasing staff
clean grounds and pool maintenance
spacious units with high ceilings
responsive maintenance for most requests
responsive management at corporate level

Watch-outs

chronic AC failures and high utility bills
package theft and inadequate mail security
unmaintained or repeatedly breaking appliances
gate malfunctions and poor perimeter security
inconsistent pest control and gnat infestations

friendly-staffwell-maintained-groundsslow-maintenanceoutdated-unitspackage-theftsecure-parkingresponsive-management

Best for: move-in ready professionals prioritizing clean common areas and professional leasing support

Think twice if: you need reliable AC in Fort Worth heat, plan to stay beyond one year, or order packages frequently

Where it delivers

leasing and corporate staff known for responsiveness and professionalism
well-maintained grounds and pool
spacious floor plans with high ceilings and storage
comprehensive smart home and internet infrastructure

What to ask before signing

Staff member Daisy noted for helpfulness and patience during tours
AC failures documented lasting 2.5 months during peak summer, with double utility bills ($800)
Package theft and tampering documented with video evidence; mail room lacks security cameras
Gate security repeatedly malfunctions and stays open 24/7 according to residents
Washer machines flooded apartments twice for one resident
Pet owners report dogs running loose
Utility bills commonly $400-550/month for 3-bedroom units despite inclusion in rent structure

How residents rate the community

Pet-Friendly Apartments: Dog park available, but residents report dogs running loose on property
Luxury Apartments: Units offer high ceilings and spacious layouts; finishes praised but outdated appliances and frequent breakdowns undermine luxury positioning
Townhome-Style Apartment Communities: Spacious townhome layouts with balconies and ample storage appeal to new residents; long-term occupants cite reliability issues

Measured against the market

Rated 4 against a 3.94 average across the 351 townhome-style apartment communities businesses listed here.
Has more Google reviews than 78% of the businesses in this directory.

How we got this number

How We Rank

Star rating 33

Review volume 100

Review recency 100

Review sentiment 48

Profile completeness 100

Verification 30

Ratings pulled apart

176

Get in touch

Phone: +1682-327-1548
Website: https://venterraliving.com/apartments/belterra?id=TX4BLGOO
Address: 7001 Sandshell Blvd, Fort Worth, TX 76137
Open in Google Maps

Last verified 2026-08-23

Office hours

Monday: 10:00-18:00
Tuesday: 10:00-18:00
Wednesday: 10:00-18:00
Thursday: 10:00-18:00
Friday: 10:00-18:00
Saturday: 10:00-17:00
Sunday: Closed

As listed on Google.

From the property's site

Services listed

Smart home technologyFiber-powered internet up to 500 MbpsTouch-free smart package lockersCommunity-wide Wi-Fi24-hour fitness centerSwimming pool and hot tubBilliards loungeDog park

Published prices

1 Bedroom: $1126+
2 Bedroom: $1399+
3 Bedroom: $1805+

Credentials claimed:ApartmentRatings.com Top Rated Award recipient, SMART COMMUNITY by Venterra

As published by the business on its own website; not independently verified.

Common questions

What is included in rent?: Rent includes smart home technology, fiber internet (up to 500 Mbps), community Wi-Fi, 24-hour fitness center, pool, hot tub, billiards lounge, dog park, and concierge service. Residents report utilities are NOT consistently covered by advertised rent.
Are packages safe?: The complex has smart package lockers, but residents document ongoing package theft and tampering. The mail room does not have security cameras, and delivery drivers often leave packages on the floor rather than inside lockers.
Is the gate secure?: The complex is gated and lists 24-hour security, but recent reviews report the gate malfunctions regularly and stays open 24/7. Residents have documented car break-ins and unauthorized access attempts.

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Belterra Apartments

The real story

Where it delivers

What to ask before signing

How residents rate the community

Measured against the market

How we got this number

Ratings pulled apart

Get in touch

Office hours

From the property's site

Common questions

Similar apartment complexes nearby

Kessler Apartments

Western Station apartments

Carmel Creekside Apartments

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