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Boston Heights Apartments

Updated 2026-08-23 · 3,566 reviewed · 599 listed · Scored from 86 Google reviews · How we rank ›

3.6(86) 56 low data composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Boston Heights Apartments
Service
Luxury Apartments
Reviews
86

The real story

Boston Heights looks polished from outside, but residents report pervasive maintenance failures: roach problems in units, AC outages lasting months, and slow response times. Management withholds deposits for months then issues bad checks; office staff are often unavailable despite posted hours. A few residents praise individual staff members like Erica and Wendy, but systemic issues with corporate management (Asset Living Corporation) overshadow these bright spots. The 3.6 rating reflects a divide: newer or less demanding residents give five stars; long-term residents cite health hazards and unresolved problems.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • Friendly individual staff members (Erica, Wendy, Bolynn, Bo)
  • Social services coordinator programs and community events
  • Attractive exterior appearance
Watch-outs
  • Severe roach infestations throughout units
  • Slow or unresponsive maintenance; lengthy repair times
  • Deposit withheld or refunded late or with bounced checks
  • Unresponsive office staff; phones unanswered; unreliable hours
  • AC failures lasting weeks or months; climate control neglected
slow-maintenancepoor-communicationpest-problemsoutdated-unitsmove-in-issues
Think twice if: Avoid if you need timely AC repairs, responsive office access, or pest control. Deposit recovery can take months and checks may bounce.

Where it delivers

  • Named staff (Erica, Wendy, Bo) noted for going above and beyond
  • Community social services programs and events

What to ask before signing

  • Staff members named as standouts: Erica Bishop (leasing), Wendy Traylor-Sanchez (social services coordinator), Bolynn, and Bo (maintenance)
  • Managed by Asset Living Corporation
  • Residents report bounced checks from company when returning deposits
  • Multiple reports of AC failures lasting weeks to months during Texas heat
  • Roach infestations documented in units and common areas
  • Gate left broken; office hours unreliable and staff often unavailable despite posted hours

How residents rate the community

Luxury Apartments
Beautiful exterior presentation undercut by severe pest and maintenance failures; responsive individual staff versus unresponsive corporate management.

Measured against the market

  • Rated 3.6 against a 3.91 average across the 440 luxury apartments businesses listed here.
  • Has more Google reviews than 37% of the businesses in this directory.

How we got this number

How We Rank
Star rating 11
Review volume 84
Review recency 88
Review sentiment 41
Profile completeness 100
Verification 30

Ratings pulled apart

5
41
4
12
3
9
2
4
1
20

Get in touch

Address
3510 Boston Ave, Benbrook, TX 76116
Open in Google Maps

Last verified 2026-08-23

Office hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
Closed
Sunday
Closed

As listed on Google.

From the property's site

Services listed
Apartment rentalsLuxury apartmentsAfter-school learning programsSummer learning programsTutoringMentoringFinancial planningCredit counseling

As published by the business on its own website; not independently verified.

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Last updated 2026-08-23