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Boulders (Hurst)

Updated 2026-07-24 · 2,262 reviewed · 497 listed · Scored from 138 Google reviews · How we rank ›

3.6(138) 65 composite score See reviews on Google ✓ Google-verified
Townhome-Style Apartment Communities
Boulders (Hurst)
Service
Townhome-Style Apartment Communities
Reviews
138

The real story

Long-term residents praise The Boulders for its quiet setting, safety, and attentive staff who go beyond routine fixes. Maintenance personnel like Mike and office staff like Melissa earn consistent recognition for going above and beyond, and newcomers quickly feel at home. Ongoing frustrations center on pest control not arriving as scheduled and delayed repairs for items needing parts, plus occasional friction during move-in; these concerns are real but affect a minority of residents.

Many residents stay multiple years, citing consistent parking, friendly neighbors, and a gated, dog-friendly environment just off the highway near shopping and restaurants. The complex balances modern remodeled units with competitive pricing and meaningful community stability.

Praised for
  • friendly, responsive staff
  • quick maintenance and repairs
  • quiet, safe community
  • spacious, well-maintained units
  • pet-friendly atmosphere
Watch-outs
  • pest control delays and ineffective service
  • slow repairs on parts that require ordering
  • move-in coordination issues
  • inconsistent service from some staff
responsive-managementfriendly-staffquiet-communitywell-maintained-groundsclean-facilitiessecure-parkinggreat-locationmove-in-issuespest-problems
Best for: Families and pet owners seeking a quiet, stable community with responsive staff and long-term value.
Think twice if: Residents with pest concerns should ask about pest control schedules upfront; move-in coordination has caused friction for some new residents.

Where it delivers

  • Consistent, attentive staff (Melissa, Mike named repeatedly)
  • Proactive maintenance that exceeds standard requests
  • Stable long-term tenant community
  • Secure location with good police presence

What to ask before signing

  • Mike (maintenance) named for going above and beyond repairs, leaving detailed notes
  • Melissa (office staff) repeatedly praised for welcoming demeanor and problem-solving
  • Managed by Valiant Residential
  • Gated complex with wheelchair accessible entrance, parking, and restrooms
  • Pool, fitness center, business center, private outdoor space, onsite maintenance listed
  • Pest control on-site (Wednesdays stated), but scheduling reliability disputed in reviews

How residents rate the community

Townhome-Style Apartment Communities
Roomy, remodeled 1- and 2-bedroom units praised for cleanliness and upkeep; spacious layouts highlighted as an upgrade over prior apartments.

Measured against the market

  • Rated 3.6 against a 3.94 average across the 309 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 54% of the businesses in this directory.

What renters keep saying

spacious unitsquiet complexpoolcommunity cleanlinessquick issue resolutionwelcoming atmospherepet friendlykind staffquick repairsmaintenance team

How we got this number

How We Rank
Star rating 10
Review volume 93
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Ratings pulled apart

5
75
4
16
3
3
2
8
1
36

Get in touch

Address
575 NE Loop 820, Hurst, TX 76053
Attributes
has_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_wheelchair_accessible_restroomhas_business_centerhas_fitness_centerhas_onsite_maintenancehas_private_outdoor_spacewelcomes_pets

Last verified 2026-07-24

Office hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

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Common questions

Is there on-site pest control?
Yes, pest control is scheduled for Wednesdays, but residents should request to be added to the list to ensure service occurs.
How quickly does maintenance respond?
Multiple reviews report quick response to maintenance requests, and staff will sometimes handle related issues beyond the original request.
Are there visitor parking and carports?
Yes, plenty of visitor parking is available, and no extra carport fees are required; close parking spots are generally available.

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Townhome-Style Apartment Communities

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Last updated 2026-07-24