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Park Place Hurst Apartments

Updated 2026-09-23 · 3,639 reviewed · 588 listed · Scored from 49 Google reviews · How we rank ›

4.6(49) 78 composite score See reviews on Google ✓ Google-verified
Townhome-Style Apartment CommunitiesPet-Friendly Apartments
Park Place Hurst Apartments
Location
Hurst
Services
Townhome-Style Apartment Communities, Pet-Friendly Apartments
Reviews
49
Ranking
#32 in Townhome-Style Apartment Communities
Best for
Pet owners seeking a quiet, affordable community with responsive staff and reliable maintenance.

Business data from Google Business Profile, checked 2026-09-23. Facts from the business's own website were fetched 2026-08-23.

The real story

Residents consistently praise the staff warmth and property upkeep, with maintenance requests handled quickly even on weekends. Chell (the apartment manager) and technician Juan are named repeatedly for their helpfulness and attention to detail. The community feels quiet and affordable, with newly added pet amenities like a dog park and pickleball court drawing repeat approval.

Praised for
  • friendly and responsive staff
  • well-maintained grounds and units
  • fast maintenance response
  • quiet community
  • competitive pricing
responsive-managementwell-maintained-groundsquiet-communityclean-facilitiesfriendly-staffamenities-as-advertised
Best for: Pet owners seeking a quiet, affordable community with responsive staff and reliable maintenance.
Think twice if: Units are older, though reviewers note they are well-maintained; those wanting brand-new construction should tour first.

Where it delivers

  • Attentive management and fast maintenance response
  • Quiet, well-groomed grounds
  • Pet-friendly amenities including dog park
  • Competitive pricing for one-bedrooms with in-unit laundry

What to ask before signing

  • Manager Chell praised for flexibility during lease signings and move-in support
  • Maintenance technician Juan noted for immediate repairs and property upkeep
  • Pickleball court and dog park recently added
  • One-bedroom units available with in-unit washer and dryer
  • Buildings are two stories only
  • Maintenance requests handled on weekends

How residents rate the community

Pet-Friendly Apartments
Dog park and pet policies draw strong resident approval and repeat visits.
Townhome-Style Apartment Communities
Two-story buildings, quiet grounds, and well-maintained exteriors align with townhome feel residents value.

Measured against the market

  • Rated 4.6 against a 3.94 average across the 344 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 25% of the businesses in this directory.

What renters keep saying

pickleball courtwell managed apartmentsclean propertydog parkquiet propertyquick maintenancecaring staffgroundscleanlinessinformative staff

How we got this number

How We Rank
Star rating 58
Review volume 74
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Ratings pulled apart

5
44
4
0
3
0
2
1
1
4

Get in touch

Address
621 Arcadia St, Hurst, TX 76053
Attributes
has_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_wheelchair_accessible_restroomhas_onsite_maintenancehas_private_outdoor_spacewelcomes_petshas_swimming_poolhas_onsite_parking

Last verified 2026-09-23

Office hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
Closed
Sunday
Closed

As listed on Google.

From the property's site

Services listed
On-site parkingBalconiesLeasing services

As published by the business on its own website; not independently verified.

Common questions

How quickly do maintenance requests get handled?
Reviewers report maintenance requests are handled very quickly, including on weekends. Specific repairs like window locks were completed the next day.
Does Park Place allow pets?
Yes, the property welcomes pets and has a dog park on the grounds.
Are units newly renovated?
Units are described as older but well-kept and professionally cleaned before move-in. Reviewers note staff do not simply paint over wear; they address issues properly.

Similar apartment complexes nearby

Boulders (Hurst)
61

Boulders (Hurst)

3.6(145)✓ Google-verifiedPublishes prices

Long-term residents consistently praise the quiet, dog-friendly community and the maintenance team's responsiveness when repairs are straightforward. However, recurring complaints about pest control (gnats and roaches), variable repair timelines for parts-dependent work, and a few reports of dismissive leasing office behavior create friction that tempers satisfaction. The experience varies sharply depending on neighbor conduct and personal pest history. Leasing staff, especially Melissa and Sandra, earn strong marks for friendliness during move-in in most reviews, yet a minority report passive aggression during key interactions. Mike, the maintenance technician, is named specifically for going beyond his job. The grounds and units are described as well-kept and spacious, and the gated layout with amenities appeals to families and long-term residents seeking stability.

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26 at City Point
66

26 at City Point

4.0(96)✓ Google-verified

Front-line staff win consistent praise for warmth and professionalism-Haley and Jordan in leasing, Ricky and Pablo in maintenance deliver same-day repairs and genuine care. Units themselves are spacious and well-equipped with amenities like dog showers. However, the property has serious infrastructure problems: filthy common areas, failed roof repairs, mold damage left unaddressed, and broken landscaping. Worse, residents flag the parent company Avenue 5 Residential for disputed charges, hidden fees, and legal settlements. The contrast between staff quality and building decay is stark.

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The Delegate at City Point
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The Delegate at City Point

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Monroe Brooks and the maintenance team earn consistent praise for speed and professionalism, fixing everything from AC units to washers without delay. Leasing consultant Raine excels at guiding prospects through floor plans and building confidence in their choice. Yet residents struggle with recurring pests, loud neighbors separated by thin walls, frequent elevator breakdowns, and management that feels more focused on fines than listening to feedback, leaving some tenants questioning whether the initial friendly atmosphere is genuine.

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Last updated 2026-09-23