404 Border Apartments
Tenants who stayed report strong connections to the property and consistently praise location, cleanliness, and staff like Christie, Adriana, and Cristy for quick responses. However, multiple reviewers describe severe pest problems, unanswered maintenance requests spanning months, aggressive staff behavior, and discriminatory conduct during leasing. The roach complaints are specific and detailed, with tenants noting they hired outside pest control and found visible infestation upon move-in. Some reviewers felt disrespected or belittled; one reported racial bias. The divide suggests vastly different experiences depending on when tenants moved in or which staff member they dealt with. Recent positive reviewers focus on location, design, and responsive management. Older one-star reviews detail systemic failures: an eight-month broken dishwasher, managers blaming tenants for pest issues, and a blonde manager described as rude and dismissive. Financial complaints center on unreasonable move-out charges (a $1,500 fee plus retained deposit for carpet damage) and alleged application fees. The pattern hints at either resolved problems or inconsistent standards between units and management shifts.
