Westmount at River Park Apartments
Westmount at River Park is split sharply between strong praise for leasing staff and deep frustration with management, maintenance, and condition. Long-term residents cite repeated turnover in management, inconsistent policies, unresponsive offices, hidden fees that weren't refunded, and deteriorating units. The pool has stayed closed for months despite being a resident priority, the workout room smells bad, and in-unit amenities like washers and hot water fail or were never installed as promised. Staff at the leasing desk earn consistent five-star reviews for helpfulness. Those staying report feeling safe but exhausted by the complex's rigid policies and slow repairs. The business advertises one- and two-bedroom options with pet services, a fitness center, and coffee bar. Their website lists special move-in offers. In practice, reviewers say move-in deals go unpaid, parking is heavily restricted, and maintenance requests languish. One tenant with strong payment history faced eviction proceedings after requesting a single payment delay. Newer residents sometimes report good initial experiences; longer-term occupants describe escalating frustration with unresponsive management and inability to reach named staff like Brittany.
