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Cottages at Deer Creek

Updated 2026-08-23 · 3,566 reviewed · 599 listed · Scored from 113 Google reviews · How we rank ›

4.5(113) 71 composite score See reviews on Google ✓ Google-verified
Townhome-Style Apartment Communities
Cottages at Deer Creek
Location
Fort Worth
Service
Townhome-Style Apartment Communities
Reviews
113
Best for
Renters seeking a quiet townhome community with strong amenities and low maintenance overhead.

Business data from Google Business Profile, checked 2026-08-23. Facts from the business's own website were fetched 2026-08-23.

The real story

Cottages at Deer Creek draws sharp contrasts: residents who settled in smoothly praise speedy maintenance and warm staff, while early occupants reported serious construction-phase defects (mold, electrical failures, water issues) that dragged on for months. The leasing office excels at friendly service during move-in but struggles with phone accessibility and follow-up. Staff ratings swing wildly, with Kamryn, Ashlei, and Abby earning consistent five-star mentions for professionalism, yet the same Ashlei receives sharp criticism for passive-aggressive conduct elsewhere in the reviews. Unresolved maintenance tickets, cost overruns, and poor communication practices undermine the strong bones of the community itself.

Maintenance technicians Ray, Mario, and Avery resolve requests quickly when contacted. Rental charges have climbed to $1900, and covered parking carries a $35 monthly fee. The property manages community amenities well (pool, courts, gym), and newer residents often report satisfaction. However, early tenants and those with complex issues encounter a broken phone system, broken promises from management, and frustration born of feeling unheard.

Praised for
  • responsive maintenance team
  • friendly, helpful staff (Ashlei, Kamryn, Abby)
  • quiet, clean community
  • quick maintenance response
Watch-outs
  • phone calls go unanswered, no voicemails left
  • significant unit defects (mold, electrical, water pressure, appliances)
  • poor follow-up after promises
  • staff inconsistency and passive-aggressive behavior (Ashlei behavior varies sharply by reviewer)
  • escalating rent charges
  • inadequate parking, forced paid covered parking
responsive-managementpoor-communicationwell-maintained-groundsslow-maintenancefriendly-staffmove-in-issuesclean-facilities
Best for: Renters seeking a quiet townhome community with strong amenities and low maintenance overhead.
Think twice if: Early occupants or those needing responsive phone support; significant defects and communication breakdowns plagued initial tenants.

Where it delivers

  • responsive maintenance team with named technicians
  • staff known for warmth and professionalism at move-in
  • quiet, visually maintained community
  • full amenities (pool, pickleball, gym, fireside lounge)

What to ask before signing

  • Maintenance staff Ray, Mario, and Avery complete requests quickly
  • Leasing staff Kamryn, Ashlei, and Abby named repeatedly; Kamryn praised for proactive support, Ashlei polarizing
  • Early tenants reported mold in laundry room (months unfixed), electrical failures requiring multiple electrician visits, water pressure and temperature inconsistencies, appliance failures (washer, oven)
  • Phone system rarely answers; calls made without voicemails, forcing repeated callback attempts
  • Covered parking fee $35 per month; parking shortage forces off-unit walks
  • Rental costs documented at $1600, $1800, and $1900 in recent months

How residents rate the community

Townhome-Style Apartment Communities
Strong appeal for move-in experience and amenities; severe defects during construction phase; later residents report satisfaction.
Pet-Friendly Apartments
Website lists pet-friendly housing; reviews do not speak to pet-specific service.

Measured against the market

  • Rated 4.5 against a 3.94 average across the 351 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 47% of the businesses in this directory.

How we got this number

How We Rank
Star rating 60
Review volume 89
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Ratings pulled apart

5
96
4
2
3
2
2
1
1
12

Get in touch

Address
1127 Eloise Dr, Fort Worth, TX 76134
Open in Google Maps

Last verified 2026-08-23

Office hours

Monday
10:00-18:00
Tuesday
09:00-18:00
Wednesday
10:00-18:00
Thursday
09:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
13:00-17:00

As listed on Google.

From the property's site

Services listed
Studio homes for rent1-bedroom homes for rent2-bedroom homes for rent3-bedroom homes for rentProfessional lawn care and maintenanceCommunity poolPickleball courtsFireside lounge

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

Common questions

How fast does maintenance respond?
Residents report quick response, with technicians like Ray, Mario, and Avery addressing requests promptly. However, early tenants experienced months-long delays on specific issues like mold remediation and electrical repairs.
Can I reach the leasing office by phone?
Reviewers note the office rarely answers calls and does not leave voicemails, forcing repeated callback attempts. In-person visits are more reliable for urgent issues.
What is the parking situation?
Covered parking is available for $35 per month but is concentrated throughout the community. Uncovered spots are scarce; guests may park off-site or far from units.

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Last updated 2026-08-23