Fort Worth Apartment Review Guide
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Willow Glen

Updated 2026-07-24 · 2,262 reviewed · 497 listed · Scored from 199 Google reviews · How we rank ›

4.1(199) 74 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly ApartmentsTownhome-Style Apartment Communities
Willow Glen
Services
Luxury Apartments, Pet-Friendly Apartments, Townhome-Style Apartment Communities
Reviews
199

The real story

Willow Glen draws consistent praise for its quiet setting, clean grounds, and attentive staff who resolve issues quickly. Residents of multiple years highlight pool gatherings and friendly community events as major draws.

Serious concerns emerge around pest control, deposit practices, and transparency. One resident reported a roach-infested unit from move-in day, while another documented their refundable deposit being converted to inflated utility charges and unsubstantiated damage claims.

Praised for
  • responsive management and staff
  • clean and well-maintained grounds
  • friendly office team (especially Litzi and Consuelo)
  • peaceful, quiet community
  • proactive maintenance service
Watch-outs
  • pest infestation (roaches)
  • security deposit withheld without justification
  • misleading unit shown vs. unit rented
  • false damage claims to justify fees
responsive-managementwell-maintained-groundsquiet-communityfriendly-staffclean-facilitiespest-problemshidden-feesmove-in-issues
Best for: Long-term residents seeking quiet, community-oriented living with responsive management.
Think twice if: Review pest control standards and deposit/billing terms carefully before signing. One resident experienced roach infestation and disputed deposit practices.

Where it delivers

  • long-term community feel with pool events and gatherings
  • staff known for going above and beyond
  • quiet, clean property with quick maintenance response

What to ask before signing

  • Litzi praised for customer service and going above and beyond across multiple reviews
  • Consuelo noted for clear lease explanations and professionalism
  • One roach infestation complaint from move-in onwards
  • One resident withheld $250 deposit and charged inflated trash and sewer bills
  • Resident tenure ranges from new move-ins to 15+ years
  • Management organizes pool parties with residents

How residents rate the community

Luxury Apartments
Well-kept units with private patios and quality finishes appeal to higher-end renters.
Pet-Friendly Apartments
Website lists pet-friendly units; no specific review evidence of pet policy or pet amenities.
Townhome-Style Apartment Communities
Clean, quiet townhome community with strong long-term resident satisfaction and active management presence.

Measured against the market

  • Rated 4.1 against a 3.94 average across the 309 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 67% of the businesses in this directory.

How we got this number

How We Rank
Star rating 39
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Ratings pulled apart

5
136
4
14
3
8
2
11
1
30

Get in touch

Address
1301 Sycamore School Rd, Fort Worth, TX 76134
Open in Google Maps

Last verified 2026-07-24

Office hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-14:00
Sunday
Closed

As listed on Google.

From the property's site

Services listed
1 bedroom apartments2 bedroom apartments3 bedroom apartmentsPet-friendly apartmentsOnline rental paymentsPrivate patio or balconyLarge closetsFaux wood floors

Credentials claimed:Equal Opportunity Housing, Handicap Friendly

As published by the business on its own website; not independently verified.

Enquire about Willow Glen

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Common questions

Are utilities included in rent?
Not stated in reviews. One resident disputed inflated trash and sewer charges after move-out.
What is the deposit refund policy?
One resident reported non-return of a $250 refundable deposit and disputed charges applied to utilities instead.
Does the property have community amenities?
Yes: swimming pool, playground, and picnic area. Management hosts resident pool parties.

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Last updated 2026-07-24