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Cottages at Summer Creek

Updated 2026-07-24 · 2,262 reviewed · 497 listed · Scored from 141 Google reviews · How we rank ›

4.1(141) 68 composite score See reviews on Google ✓ Google-verified
Townhome-Style Apartment Communities
Cottages at Summer Creek
Service
Townhome-Style Apartment Communities
Reviews
141

The real story

Strong leasing experiences with standout staff members, particularly Vanessa, and well-maintained grounds draw praise; residents and new arrivals report smooth move-ins and responsive maintenance. Office communication is unreliable and slow for maintenance requests, pest issues persist across units despite resident cleaning, parking is cramped and poorly managed, and a broken gate raises safety concerns that some residents cannot overlook.

Praised for
  • responsive maintenance team
  • friendly leasing staff (especially Vanessa)
  • clean and quiet community
  • nice amenities
  • welcoming move-in experience
Watch-outs
  • roach infestations
  • inconsistent office communication and unresponsive staff
  • inadequate parking and unclear enforcement
  • security concerns (broken gate, safety incidents)
  • management turnover and service inconsistency
  • hidden fees and overpricing
friendly-staffresponsive-managementclean-facilitiespest-problemspoor-communicationslow-maintenanceamenities-as-advertised
Best for: Families valuing friendly staff and move-in support; residents willing to tolerate office communication gaps.
Think twice if: Pest control and office responsiveness are your priority; parking space availability is critical to you.

Where it delivers

  • Standout leasing agent experience (Vanessa, Jessica, Taylor)
  • Maintenance team responsive and friendly
  • Clean, quiet community with nice amenities
  • Welcoming move-in (some residents report welcome baskets)

What to ask before signing

  • Vanessa, Jessica, Taylor, and Valerie named for leasing and front desk excellence
  • Maintenance team praised for friendliness and speed
  • Roach infestations reported by multiple residents despite personal cleanliness
  • Gate has remained broken for over two months in at least one review (a month old)
  • ZRS Management identified as property manager; reviewer noted recent staff turnover and inaccessibility
  • Welcome baskets provided to some move-in residents
  • Dog park available for residents

How residents rate the community

Townhome-Style Apartment Communities
Leasing experience praised for friendliness and professionalism; move-in process smooth for many, but pest control and office communication are ongoing pain points.

Measured against the market

  • Rated 4.1 against a 3.94 average across the 309 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 54% of the businesses in this directory.

How we got this number

How We Rank
Star rating 38
Review volume 93
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Ratings pulled apart

5
98
4
9
3
3
2
7
1
24

Get in touch

Address
5401 Barlean Rnch, Fort Worth, TX 76123
Open in Google Maps

Last verified 2026-07-24

Office hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Enquire about Cottages at Summer Creek

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Common questions

Is parking included, and how many spots do I get?
Each unit gets one reserved parking spot, but reviewers report spaces are scattered across the complex and insufficient for the number of residents, creating a shortage.
How responsive is maintenance?
Maintenance is frequently praised as quick and friendly, though one older review noted slow repairs for minor issues. Office response times to requests vary; some residents waited over a month for pest service.
Are there pet amenities?
Yes; the community has a dog park that residents mention using.

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Last updated 2026-07-24