Natalie Orr's leasing expertise and genuine warmth dominate positive reviews, alongside fast maintenance turnarounds and well-maintained units. Families praise the school bus stop and kid-friendly layout. Yet recurring complaints surface: water and power outages, staff who ignore follow-up calls, wrongful towing without resolution, and recent concerns about drug activity deterring long-term residents.
<parameter name="sentiment_tags">["responsive-management", "poor-communication", "clean-facilities", "friendly-staff", "well-maintained-grounds", "great-location"]
Last verified 2026-07-24
As listed on Google.
Credentials claimed:Equal Opportunity Housing, Handicap Friendly
As published by the business on its own website; not independently verified.
Five-star residents praise Shelbi Metheny's leasing process and staff like Tiffany and Humberto for attentive, quick responses. A disabled senior with a service dog called the property welcoming and accessible. One-star reviewers report roaches, rats, mold, poorly resurfaced bathtubs, and aggressive parking boot practices ($160 fines). Move-out charges for normal wear are a recurring complaint.
Strong leasing and maintenance responses define the positive reviews, with staff handling applications smoothly and repair crews attending quickly to issues. However, recurring complaints about unresolved pest problems, neglected enforcement of community rules, communication gaps, and outdated building systems paint a different picture for longer-term residents struggling with operational inconsistencies.
Strong maintenance and responsive staff earn consistent praise from long-term residents, with move-in processes and security deposit returns cited as fair and transparent. Management conduct divides opinion sharply: several reviewers credit specific staff (Ignacio, Tammy) for professionalism, while others report policy disputes, unclear fees, and confrontational interactions that drove tenants out.
Last updated 2026-07-24
