Business data from Google Business Profile, checked 2026-08-23. Facts from the business's own website were fetched 2026-07-24.
Residents consistently highlight exceptional leasing and office staff, particularly Natalie Orr, who earns repeated praise for knowledge, patience, and genuine care during tours and move-in. Units feel spacious and well-maintained, with maintenance responding within days to repair requests.
Serious caveats exist: some tenants report recurring water and power outages, unresponsive phone lines, and a tow incident where management declined to intervene. Communication lapses and limited lease-renewal perks (one-room carpet cleaning only) frustrated a minority, though the majority of long-term residents remain satisfied.
Last verified 2026-08-23
As listed on Google.
Credentials claimed:Equal Opportunity Housing, Handicap Friendly
As published by the business on its own website; not independently verified.
The Logan draws strong loyalty from residents who value staff attentiveness and peaceful grounds, but frustration runs deep over maintenance delays on critical systems and an aggressive towing policy that hits guests and residents with hundreds in fees. Quality hinges on which staff member you encounter and how quickly the maintenance team prioritizes your issue.
Strong maintenance response times and courteous staff draw many residents, but a significant minority report unresolved pest infestations, secondhand smoke leaking between units, and poor office communication. The gap between five-star and one-star reviews reflects real operational inconsistencies that may depend on timing, unit location, or management attention.
Strong maintenance and responsive staff earn consistent praise from long-term residents, with move-in processes and security deposit returns cited as fair and transparent. Management conduct divides opinion sharply: several reviewers credit specific staff (Ignacio, Tammy) for professionalism, while others report policy disputes, unclear fees, and confrontational interactions that drove tenants out.
Last updated 2026-08-23
