17 low data
Ahmed city
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Luxury Apartments
Deco
Affordable & Low-Income HousingPet-Friendly ApartmentsLuxury Apartments
- Location
- Sundance Square, Fort Worth
- Services
- Affordable & Low-Income Housing, Pet-Friendly Apartments, Luxury Apartments
- Reviews
- 119
- Ranking
- #56 in Affordable & Low-Income Housing
- Best for
- professionals and relocating families seeking downtown luxury living with quick maintenance response.
Business data from Google Business Profile, checked 2026-08-23. Facts from the business's own website were fetched 2026-07-24.
The real story
Most residents praise the downtown location, rooftop amenities, and responsive maintenance crew led by Cory. However, noise complaints centre on cheap wall construction (CFS instead of concrete) and thin floors, and parking woes-guest spots eliminated, $100/month garage fees, and first-come-first-serve assigned parking-have soured some long-term tenants who expected luxury. Elevator outages and unfinished amenities (restaurant delayed 2+ years) frustrate the high-rent crowd.
Staff names Jeremy and Stephanie shine in leasing and tours, and maintenance responds within hours. The building is visually striking but operational issues and nickel-and-diming on parking undercut the luxury promise for residents paying over $3,000/month.
Praised for
- professional, attentive leasing and tour staff
- responsive maintenance team (Cory, Beau)
- strong amenities (rooftop pool, location near TexRail)
- friendly, welcoming community and residents
Watch-outs
- poor noise insulation (CFS wall construction, thin floors)
- parking issues (eliminated guest parking, $100/month garage fee, first-come-first-serve assigned spots)
- persistent elevator breakdowns
- ongoing maintenance delays (hot tub, pool, ground-floor restaurant promised 2.5 years ago still unfinished)
- inconsistent front desk professionalism
responsive-managementclean-facilitiesfriendly-staffoverpriced-feesslow-maintenancegreat-locationnoisy-neighbors
Best for: professionals and relocating families seeking downtown luxury living with quick maintenance response.
Think twice if: you are sensitive to noise or need reliable parking; noise insulation is weak, guest parking is paid, and mechanical issues (elevators) have been frequent.
Where it delivers
- strong downtown Fort Worth location and TexRail proximity
- rooftop pool and building amenities
- responsive maintenance team
- attentive leasing staff
What to ask before signing
- Jeremy and Stephanie credited for smooth leasing and tour process
- Cory and Beau resolve maintenance requests same-day or within hours
- Rooftop pool cited as spectacular
- 27-storey building with CFS wall construction (not concrete) noted as poor for soundproofing
- Ground-floor restaurant announced 2.5 years ago still under construction as of late 2026
- Parking: $100/month garage fee, first-come-first-serve assigned spots, no guest parking
- Rent examples: $3,000+/month for one-bedroom
How residents rate the community
- Luxury Apartments
- Beautiful building with strong amenities, but noise insulation and ongoing maintenance delays frustrate high-rent residents.
- Pet-Friendly Apartments
- Welcoming to relocating pet owners; leasing staff goes out of their way to smooth move-in.
- Affordable & Low-Income Housing
- Marketed as affordable but rent starts at $3,000+/month for one-bedroom, suggesting luxury-tier pricing rather than affordability.
Measured against the market
- Rated 4.8 against a 3.85 average across the 222 affordable & low-income housing businesses listed here.
- Has more Google reviews than 49% of the businesses in this directory.
How we got this number
How We Rank Star rating 76
Review volume 90
Review recency 100
Review sentiment 59
Profile completeness 100
Verification 30
Ratings pulled apart
5
110
4
1
3
1
2
3
1
4
Get in touch
- Phone
- +1855-725-7864
- Address
- 969 Commerce St, Fort Worth, TX 76102
Last verified 2026-08-23
Office hours
- Monday
- 09:00-18:00
- Tuesday
- 09:00-18:00
- Wednesday
- 09:00-18:00
- Thursday
- 09:00-18:00
- Friday
- 09:00-18:00
- Saturday
- 10:00-17:00
- Sunday
- 10:00-17:00
As listed on Google.
From the property's site
Services listed
Luxury apartmentsPenthousesPet-friendly apartments
As published by the business on its own website; not independently verified.
Common questions
- How close is Deco to public transit?
- Approximately 300 yards from TexRail, convenient for DFW commuters.
- What is the parking situation?
- Assigned resident parking is first-come-first-serve; garage parking costs $100/month. Guest parking has been eliminated.
- How responsive is maintenance?
- Maintenance team (Cory, Beau) typically responds same-day or within hours of service requests.
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3.9(113)✓ Google-verifiedPublishes prices
Front-facing staff earn consistent praise for warmth and professionalism, and some residents describe year-long stays as positive. The building's location in historic Sundance Square remains an asset for those who value downtown living. Infrastructure problems dominate resident complaints: two of three elevators frequently offline for weeks, creating hazardous conditions for upper-floor tenants carrying belongings downstairs. Water outages, smoking despite no-smoking policies, thin sound insulation between units, trash overflow, and repeated utility billing errors point to systemic maintenance and management gaps that offset good staff interactions.
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