Fort Worth Apartment Review Guide
Menu
Find Your Next Apartment Call

Flats on Mill

Updated 2026-07-24 · 2,262 reviewed · 497 listed · Scored from 230 Google reviews · How we rank ›

3.7(230) 62 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly ApartmentsStudent HousingFurnished & Corporate HousingTownhome-Style Apartment Communities
Flats on Mill
Services
Luxury Apartments, Pet-Friendly Apartments, Student Housing
Reviews
230

The real story

Strong personalities on staff, especially Jenneth, earn repeated praise for attentive leasing and fast repairs. Yet the property wrestles with a deep split: long-term residents who found the community quiet and well-maintained under current ownership stand against those who left after pest infestations, management turnover, security problems, and constant fee surprises. One reviewer experienced cockroaches, shootings, 12 police cars, and a locked unit at move-out within 11 months; another praised silence and care from the same address. The pool has sat closed for two years, raising questions about promised amenities.

Staff inconsistency mirrors these swings. Jenneth, Caesar (maintenance), and the current team earn genuine affection; an office worker named Michelle drew complaints about rudeness. Residents on quieter grounds report thriving; those in active zones report the opposite. New ownership appears to have stabilized things for some, but fee creep and pest control gaps persist even under the new regime.

Praised for
  • responsive leasing staff (Jenneth standout)
  • quick maintenance response
  • clean dog park
  • smooth move-in process
Watch-outs
  • cockroach and pest infestations
  • poor management transition and communication
  • arbitrary fee increases and double charges
  • security issues (gates, car break-ins, shootings)
  • pool closed for two years
  • noisy neighbors and police activity
responsive-managementpoor-communicationclean-facilitiespest-problemssafe-neighborhoodfriendly-staffoverpriced-feesmove-in-issuesquiet-communityoutdated-units
Best for: Pet owners who prioritize quick maintenance response and a small, quiet corner of the property.
Think twice if: Pest control track record is inconsistent even with monthly fees; gate security and neighborhood safety vary by building location; budget for unexpected fee adjustments beyond advertised rent.

Where it delivers

  • Staff responsiveness (especially leasing and maintenance)
  • Pet-friendly with active bark park
  • Quick move-in and repair turnaround

What to ask before signing

  • Jenneth: leasing staff widely praised for professionalism and same-day/week problem resolution
  • Caesar Rosario: maintenance team member noted for speed (repairs within hours to next day)
  • Michelle: office staff reported as rude in at least one recent account
  • Bark park: maintained clean with provided waste bags
  • Pool: closed for two years across two ownership changes
  • Housing Choice Voucher accepted
  • Gate security historically non-functional

How residents rate the community

Pet-Friendly Apartments
Bark park is kept clean with supplies; reviewers with pets report satisfaction.
Student Housing
One reviewer moved to Virginia and expressed sadness about leaving; leasing process praised as quick.
Furnished & Corporate Housing
Quick, efficient leasing process and responsive office staff mentioned for corporate transitions.

Measured against the market

  • Rated 3.7 against a 3.94 average across the 309 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 75% of the businesses in this directory.

How we got this number

How We Rank
Star rating 15
Review volume 100
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Ratings pulled apart

5
134
4
17
3
14
2
7
1
58

Get in touch

Address
8925 Randol Mill Rd, Fort Worth, TX 76120
Open in Google Maps

Last verified 2026-07-24

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the property's site

Services listed
one-bedroom apartmentstwo-bedroom apartmentsswimming poolbark parkwood-burning fireplacegranite countertopsquartz countertopsbalcony or patio

Credentials claimed:Housing Choice Voucher accepted, Equal Housing Opportunity

As published by the business on its own website; not independently verified.

Enquire about Flats on Mill

Your enquiry goes to the Fort Worth Apartment Review Guide team, who will pass it to Flats on Mill. We only share your details with providers relevant to your request.

Common questions

How quickly do maintenance requests get handled?
Repairs typically complete within a few hours or the next day, according to resident reports.
Is there a dog park?
Yes, the community has a bark park with waste bags provided and maintained by staff.
Does the pool operate?
The pool has been closed for at least two years across multiple ownership changes; current status should be confirmed directly.

Similar apartment complexes nearby

Tides at Eastchase Apartments
59

Tides at Eastchase Apartments

3.0(285)✓ Google-verified

When maintenance responds, residents praise quick fixes and standout staff like Jonathan and Andrea. The gap widens with ignored repair requests: A/C leaks cause ceiling damage, dog waste goes uncollected for months, and office closures leave emergencies unaddressed. Rent attracts residents, but management churn and inconsistent follow-through have driven long-time tenants away. Staff quality is uneven but capable. Individual team members earn strong loyalty, yet the wider operation struggles with work order tracking and accountability. New residents report smooth moves; those fighting unresolved issues for weeks or months report feeling abandoned.

Luxury ApartmentsAffordable & Low-Income HousingTownhome-Style Apartment Communities
View profile
Prescott Park Apartment Homes
63

Prescott Park Apartment Homes

3.7(570)✓ Google-verifiedPublishes prices

Prescott Park divides sharply: leasing staff excel at tours and applications, and once moved in, maintenance responds quickly to repair requests. The apartments themselves offer good floor plans and affordability. But residents hit a wall after signing. Roach infestations are persistent despite regular spraying, office phones go unanswered for days, billing surprises arrive regularly (undisclosed fees, duplicate charges), and management becomes dismissive when residents ask questions or complain. The facility grounds are clean and the location near Randol Mill Park works well. Staff like Bianca, Maricela, and Alejandra earn consistent five-star praise for leasing. Yet for every welcoming tour experience, a tenant reports a rattlesnake in the living room, a week-long roof repair, uncommunicative billing, or a management team that feels "professional when they want you to sign but rude after."

Luxury ApartmentsPet-Friendly ApartmentsStudent Housing
View profile
Horizons at Sunridge
58

Horizons at Sunridge

3.0(202)✓ Google-verified

Strong maintenance staff and office team loyalty shine through, but systematic building neglect and pest management failures undermine the experience. Reviewers praise Juan and the front desk crew for responsiveness, yet struggle with unresolved mold, doors that won't close, roaches despite constant spraying, and a management that prioritizes cosmetic landscaping over unit repairs. Rent hikes and long wait times (sometimes 10 days) test patience; those most satisfied live without structural problems.

Luxury ApartmentsAffordable & Low-Income HousingTownhome-Style Apartment Communities
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-24