Business data from Google Business Profile, checked 2026-08-23. Facts from the business's own website were fetched 2026-07-24.
Long-term residents consistently praise the tight-knit staff and location walking distance to downtown Grapevine, and many have renewed multiple times. However, recent reports expose gaps: maintenance backlogs leave tenants without AC in summer heat for weeks, pest control appointments take months to confirm, and leasing staff inconsistently handle tours and questions.
Staff like Elijah, Madison, and Brody earn genuine loyalty, and the complex itself stays clean and quiet. But service failures in repair prioritization and vendor coordination directly harm livability during emergencies, and the gap between five-star and one-star reviews suggests experience varies sharply depending on when problems occur and who handles them.
Last verified 2026-08-23
As listed on Google.
Credentials claimed:Equal Opportunity Housing, Handicap Friendly
As published by the business on its own website; not independently verified.
Evidence is sparse. One reviewer praised the design team and facilities; another noted slow response times. A longer complaint alleges manipulative pricing, limited design options marketed as upgrades, and locked-in contracts. The 3.7 rating (below the category average of 3.92) reflects mixed experiences, though the sample is small.
Ticknor Terrace has deteriorated significantly. Recent reviews describe a roach and rat-infested property with aggressive move-out charging, rude staff, and poor ground maintenance. Older reviews mention helpful staff and quiet neighbors, but current conditions and management practices dominate complaints.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Last updated 2026-08-23
