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StoneLedge Apartments Grapevine

Updated 2026-07-24 · 2,262 reviewed · 497 listed · Scored from 132 Google reviews · How we rank ›

3.9(132) 64 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly ApartmentsStudent HousingAffordable & Low-Income HousingFurnished & Corporate HousingTownhome-Style Apartment Communities
StoneLedge Apartments Grapevine
Services
Luxury Apartments, Pet-Friendly Apartments, Student Housing
Reviews
132

The real story

Long-stay residents and first-time renters describe a pleasant community with prompt maintenance and genuinely helpful staff members like Danielle and Koree. Move-out proves the sticking point: management charges hundreds of dollars for routine wear, discounts instructions given in-office, and avoids formal inspections, leaving departing tenants frustrated despite impeccable cleanup.

Management responsiveness fractures on specific issues. Noise complaints from highway traffic and neighboring smokers receive dismissive replies. Water outages leave residents without shower access during heat. Trash overflows and occasional pest sightings surface in reviews. Residents report phone calls and emails unanswered, conflicting policies applied inconsistently, and office hours when no one appears present.

Praised for
  • quick maintenance response
  • welcoming leasing staff (Danielle, Koree)
  • attractive amenities (pool, fitness center)
  • good location near Main Street
Watch-outs
  • excessive move-out charges and poor inspection process
  • inconsistent management communication
  • unresponsive or dismissive office staff (Darcy/Darsy), poor handling of noise complaints
  • trash, property maintenance, and pest issues
  • office availability and phone responsiveness
responsive-managementpoor-communicationclean-facilitiespest-problemsfriendly-staffoverpriced-feesmove-in-issuesslow-maintenance
Best for: residents seeking quick maintenance response and long-term stability over cost certainty
Think twice if: move-out fees have deterred and angered departing tenants; office responsiveness gaps and noise from highway and fire station may frustrate noise-sensitive renters

Where it delivers

  • prompt maintenance team
  • attractive, well-maintained amenities
  • Main Street proximity
  • genuinely responsive individual staff members (Danielle, Koree)

What to ask before signing

  • Maintenance app available for service requests
  • Resort-style pool and modern fitness center with full machine and weight range
  • Staff members Danielle, Koree, and maintenance team praised for responsiveness; Darcy/Darsy cited as dismissive or unhelpful
  • Move-out inspections reportedly not always offered; carpet inspected underneath for stains; wall repairs disputed and discrepancies between verbal instructions and final charges
  • Some units face highway noise and fire station siren proximity; cigar smoke drift from other units reported
  • Water outage recorded with no ETA provided; dumpster overflowing
  • Washer/dryer installations charged separately and not disclosed at move-in

How residents rate the community

Luxury Apartments
Amenities (pool, fitness center) consistently praised as resort-style and well-maintained.
Townhome-Style Apartment Communities
Long-term residents praise consistent upkeep and location; newer renters flag move-out fees and unresponsive management.

Measured against the market

  • Rated 3.9 against a 3.94 average across the 309 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 51% of the businesses in this directory.

How we got this number

How We Rank
Star rating 27
Review volume 92
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Ratings pulled apart

5
82
4
15
3
5
2
6
1
24

Get in touch

Address
401 Boyd Dr, Grapevine, TX 76051
Open in Google Maps

Last verified 2026-07-24

Office hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

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Common questions

How do I request maintenance?
The property offers a maintenance app for submitting service requests; residents report quick response times from maintenance staff.
What should I document before move-out?
Reviewers strongly advise taking photos and videos at move-in and move-out to dispute potential carpet and damage charges; get all move-out instructions in writing and follow up with confirmation emails to the leasing office.
Will I be allowed a move-out inspection?
Reviews indicate move-out inspections are not consistently offered; one resident was told inspections weren't required under the lease, while another was denied an inspection slot when requested.

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Last updated 2026-07-24