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Ironcrest Apartments

Updated 2026-08-23 · 3,566 reviewed · 599 listed · Scored from 121 Google reviews · How we rank ›

4.0(121) 65 composite score See reviews on Google ✓ Google-verified
Townhome-Style Apartment Communities
Ironcrest Apartments
Location
North Richland Hills
Service
Townhome-Style Apartment Communities
Reviews
121
Ranking
#151 in Townhome-Style Apartment Communities
Best for
Tenants prioritizing friendly on-site staff and townhome layouts who can navigate management bureaucracy independently.

Business data from Google Business Profile, checked 2026-08-23. Facts from the business's own website were fetched 2026-08-23.

The real story

Individual staff members (Liz, Bryon, Crystal) earn consistent 5-star praise for attentive leasing and maintenance help. However, the property suffers from serious systemic failures: pest infestations unresolved over months, voicemails and emails ignored for weeks, management unresponsive to domestic violence situations and tenant safety concerns, and maintenance teams accused of filing false service reports. Parking security lapses and pool closures without notice compound resident frustration.

Praised for
  • staff responsiveness when engaged
  • thorough leasing consultants
  • maintenance staff follow-through
Watch-outs
  • pest infestation not resolved
  • poor communication and unresponsiveness
  • management indifference to tenant safety
  • inconsistent maintenance and falsified reports
friendly-staffpoor-communicationpest-problemsslow-maintenanceresponsive-management
Best for: Tenants prioritizing friendly on-site staff and townhome layouts who can navigate management bureaucracy independently.
Think twice if: Pest control reliability or management responsiveness to safety concerns matter to you. Multiple residents report unresolved infestations and ignored communications about serious issues.

Where it delivers

  • Individual leasing and maintenance staff praised by name
  • Townhome-style floor plans
  • On-site amenities (pool, fitness, business center, pet park)

What to ask before signing

  • Leasing staff Liz and Crystal consistently praised for thorough tours and patient service
  • Maintenance technician Bryon praised for quick resolution and follow-through
  • Residents report pest control team instructing tenants to manage humidity and vacuum rather than treating ceiling and wall infestations
  • Maintenance accused of completing service requests without entering units and falsifying action reports
  • Security incidents include tire theft with non-functional camera footage; management offered no remedies
  • Management did not respond to domestic violence situation or provide tenant with information about legal lease-break options

How residents rate the community

Townhome-Style Apartment Communities
Townhome layouts praised; leasing process praised when handled by specific staff, but marred by unprofessional gate incidents and miscommunication about lease renewal procedures.

Measured against the market

  • Rated 4 against a 3.94 average across the 351 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 49% of the businesses in this directory.

What renters keep saying

helpful stafffloor plan toursgorgeous apartmentskind staffproperty tourleasing officeleasing experiencemaintenance teampricingpool

How we got this number

How We Rank
Star rating 32
Review volume 91
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Ratings pulled apart

5
88
4
2
3
0
2
5
1
26

Get in touch

Address
6309 Iron Horse Blvd, North Richland Hills, TX 76180
Open in Google Maps
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_business_centerhas_elevatorhas_fitness_centerhas_in_unit_washer_dryerhas_onsite_maintenance

Last verified 2026-08-23

Office hours

Monday
09:00-17:30
Tuesday
09:00-17:30
Wednesday
09:00-17:30
Thursday
09:00-17:30
Friday
09:00-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the property's site

Services listed
Studio apartmentsOne-bedroom apartmentsTwo-bedroom apartmentsSwimming poolFitness centerGame roomPet parkClubhouse

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

Common questions

What amenities are included?
Pool, fitness center, game room, business center, pet park, and clubhouse. Note: residents report the pool is frequently closed for private events.
Are units pet-friendly?
Yes; the property lists pet-friendly housing and has a dedicated pet park on-site.
What floor plans are available?
Studios, one-bedroom, and two-bedroom apartments. Leasing staff offer tours and can discuss specific options.

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Last updated 2026-08-23