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The Hills at Ironhorse

Updated 2026-08-23 · 3,566 reviewed · 599 listed · Scored from 100 Google reviews · How we rank ›

3.4(100) 57 composite score See reviews on Google ✓ Google-verified Publishes prices
Townhome-Style Apartment Communities
The Hills at Ironhorse
Location
North Richland Hills
Service
Townhome-Style Apartment Communities
Reviews
100
Ranking
#233 in Townhome-Style Apartment Communities
Best for
Residents prioritizing quiet living and transit access who can tolerate older architecture and variable maintenance.

Business data from Google Business Profile, checked 2026-08-23. Facts from the business's own website were fetched 2026-08-23.

The real story

Long-term residents praise the quiet neighborhood, friendly staff, and quick repairs on minor issues, but newer reviews document significant problems under recent management: mold in air vents, pest infestations, months-long delays on critical repairs (AC in summer, washing machines), vehicle and package theft, and abrupt lease terminations. The complex remains affordable and well-located near shopping and transit, but maintenance quality and security appear inconsistent.

Praised for
  • responsive maintenance team
  • quiet, safe community
  • kind and helpful office staff
  • convenient location
  • in-unit washer/dryer
Watch-outs
  • management turnover and lack of responsiveness
  • mold and pest issues
  • slow repairs on major systems
  • security concerns and vehicle theft
  • parking enforcement over crime prevention
quiet-communityfriendly-staffresponsive-managementslow-maintenancepest-problemsmove-in-issuessecure-parkinggreat-location
Best for: Residents prioritizing quiet living and transit access who can tolerate older architecture and variable maintenance.
Think twice if: Recent arrivals or those needing quick fixes on major systems (AC, plumbing); security and pest control have been problems under recent management.

Where it delivers

  • In-unit washer and dryer
  • Quiet neighborhood setting
  • Near North Richland Hills TEXRail Station
  • Affordable rents

What to ask before signing

  • Eric Heddin named as skilled, reliable maintenance technician
  • Johnathan and Logan praised for quick repairs (blinds fixed in 5-10 minutes)
  • Mikayla noted for prompt office communication
  • Major repair delays documented: washing machine repair over 5 months, AC out entire summer, water heater emergency unaddressed
  • Management turnover cited as turning point in service quality

How residents rate the community

Townhome-Style Apartment Communities
Spacious units with in-unit laundry praised; aging exterior and inconsistent maintenance under new management complained about.

Measured against the market

  • Rated 3.4 against a 3.94 average across the 351 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 43% of the businesses in this directory.

What renters keep saying

low key atmospherequick maintenancequiet communitypunctual staffcaring management stafflease renewalkind staffneighborsoffice staffrent

How we got this number

How We Rank
Star rating 0
Review volume 87
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Ratings pulled apart

5
52
4
10
3
0
2
6
1
32

Get in touch

Address
6424 Iron Horse Blvd, North Richland Hills, TX 76180
Open in Google Maps
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_fitness_centerhas_in_unit_washer_dryerhas_private_outdoor_spacewelcomes_petshas_swimming_pool

Last verified 2026-08-23

Office hours

Monday
09:30-17:30
Tuesday
09:30-17:30
Wednesday
09:30-17:30
Thursday
09:30-17:30
Friday
09:30-17:30
Saturday
Closed
Sunday
Closed

As listed on Google.

From the property's site

Services listed
1 & 2 bedroom apartments (564-884 sq ft)All-electric kitchen with dishwasherBreakfast barWalk-in closetsPrivate patio or balconyFaux-granite countertops (select homes)Hardwood-style flooring (select homes)Black appliance package (select homes)
Published prices
Apartments (select homes, new leases)
Up to $1000 OFF

Credentials claimed:Housing Choice Voucher Program, Equal Housing Opportunity

As published by the business on its own website; not independently verified.

Common questions

Do apartments include washer and dryer?
Yes; in-unit washer and dryer are standard in units.
Is it close to shopping and transit?
Yes; within half a mile of Hilltop Square Shopping Center and steps from the North Richland Hills/Ironhorse TEXRail Station.
What happened to maintenance quality?
Reviewers report a sharp decline after management turnover; formerly responsive repairs became slower, and mold, pest, and structural issues were not addressed promptly.

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Long-term residents consistently praise the responsive office team and efficient maintenance, with several tenants returning or staying for years. Staff members like Amanda, Amber, and Johnny earn repeated recognition for promptness and care. However, a subset of reviews flags serious noise complaints centered on one unit, and one tenant reported billing confusion during a lease break that escalated to collection. The property itself attracts repeat residents drawn to spacious layouts, community events, and genuine staff attentiveness. Management follows up after repairs to confirm satisfaction and organizes regular activities like food truck Fridays. The grounds are maintained to a standard long-term residents appreciate, though neighbor behavior and occupancy-related parking remain variable."

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Last updated 2026-08-23