Greater Fort Worth Apartment Complex Guide
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Mag & May Apartments

Updated 2026-09-23 · 3,639 reviewed · 588 listed · Scored from 158 Google reviews · How we rank ›

4.1(158) 68 composite score See reviews on Google ✓ Google-verified
Pet-Friendly ApartmentsStudent HousingFurnished & Corporate HousingAffordable & Low-Income HousingLuxury ApartmentsTownhome-Style Apartment Communities
Mag & May Apartments
Location
Fort Worth
Services
Pet-Friendly Apartments, Student Housing, Furnished & Corporate Housing
Reviews
158
Ranking
#258 in Pet-Friendly Apartments
Best for
Residents who value maintenance speed and need a quiet apartment; strong fit for those who can complete leasing remotely on the first try.

Business data from Google Business Profile, checked 2026-09-23. Facts from the business's own website were fetched 2026-08-23.

The real story

The maintenance team earns consistent praise for speed and professionalism; Willy, Brian, Will, and Carl resolve AC and appliance issues within hours and go above and beyond. Yet management communication is a recurring nightmare. Residents report ignored phone calls, unanswered emails, missed deadlines for lease renewals, and staff that actively avoid accountability. Billing is another pain point: renters insurance fees applied despite proof of outside coverage, security deposits held months without refund, and move-in charges that vanish into accounting black holes. One tenant locked out of their payment system received a threat to call 911 rather than an apology. The building itself is new and attractive; the leasing process initially feels organized. But residents who stay longer face a management team that does not read its own leases, loses applications, and responds to complaints with hostility or silence.

The shift is stark when property manager Cameron is involved. Multiple tenants describe him as dismissive, dramatic, and quick to escalate minor disputes into confrontations. One reviewer credits Anne White (regional manager) with finally fixing problems ignored by local staff. This suggests systemic failures at the property level, not company-wide policy.

Praised for
  • responsive, fast maintenance team
  • beautiful property and amenities
  • welcoming, helpful leasing staff
  • quiet community and good location
Watch-outs
  • poor management communication and responsiveness
  • billing errors and unresolved overcharges
  • slow or incomplete maintenance tickets
  • unprofessional conduct by property manager Cameron
  • application process disorganization
responsive-managementpoor-communicationwell-maintained-groundsclean-facilitiesslow-maintenancefriendly-staffoverpriced-feeshidden-feesmove-in-issuesgreat-location
Best for: Residents who value maintenance speed and need a quiet apartment; strong fit for those who can complete leasing remotely on the first try.
Think twice if: Management communication is unreliable and billing errors persist. Avoid if you need responsive office support or have disputes over charges.

Where it delivers

  • Maintenance responds within hours; repairs done right the first time
  • Beautiful new property with strong amenities and location near restaurants
  • Fast leasing process when application goes smoothly
  • Quiet units and well-maintained grounds

What to ask before signing

  • Maintenance staff named: Willy, Brian, Will, Carl, Jody; respond within 1-3 hours for emergencies, even after hours and weekends
  • Property manager Cameron has been named in multiple complaints for dismissive conduct and refusal to address problems
  • Regional manager Anne White credited with finally resolving long-stalled deposits and account issues
  • Renters insurance phantom charges affect multiple residents despite proof of outside coverage
  • Security deposit refunds delayed 6+ months; residents report calling office over a dozen times with no follow-up
  • Garage door locks broken intermittently for months
  • Dwello smart home features advertised but non-functional for some residents
  • ESA approval process unresponsive; one tenant waited 4+ months with no answer

How residents rate the community

Luxury Apartments
Beautiful, new property with strong amenities, but move-in readiness issues and billing confusion diminish the luxury experience.
Student Housing
Quiet units and responsive maintenance appeal to students, but ESA approval delays, billing problems, and poor communication create friction.
Furnished & Corporate Housing
Fast initial leasing and smart home features marketed, but non-functional tech and management unresponsiveness undermine corporate clients' expectations.

Measured against the market

  • Rated 4.1 against a 3.94 average across the 344 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 59% of the businesses in this directory.

How we got this number

How We Rank
Star rating 38
Review volume 96
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Ratings pulled apart

5
117
4
6
3
2
2
6
1
27

Get in touch

Address
315 W Magnolia Ave, Fort Worth, TX 76104
Open in Google Maps

Last verified 2026-09-23

Office hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the property's site

Services listed
Luxury apartmentsApartment leasing

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

Common questions

How fast is the maintenance response?
Maintenance typically responds within 1-3 hours for emergency requests, even on weekends and after hours. Repairs are usually completed the first time without callbacks.
How long can they hold an apartment during the leasing process?
The complex states they can hold a unit for up to 30 days. Extended holds may require special approval and negotiation with management.
What happens if I have billing disputes or overcharges?
Several residents report that overcharges are not refunded, and office staff claim they have no way to verify or reverse incorrect charges. Contacting the regional manager directly has proven more effective than local management.

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Last updated 2026-09-23